Private Media Channel vs Wistia

• Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
• Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
• Affordable for small business.
• Ability to organize content in multiple ways. Works well for educational model.
• Allows my own branding. There branding is fairly transparent.

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• First, their platform is super easy and intuitive to use. There are lots of customization options, which are not difficult to learn and use.
• Their player is mobile responsive, so all I need to do is use the embed code on my site or landing page. Their player adapts to the viewport size.
• They have very good statistical information that helps you to see where people drop off. This insight helps evaluate content or length of video.
• Their turnstile feature allows you to put registration directly in your video, and can be used for gated content. (Register to see the rest of this video.) Also the turnstile registration date can be integrated with your marketing automation platform.

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• The help guide and documentation is minimal. Each feature needs a guide and step-by-step instructions,
• UX can be better with tool tips and next steps.
• Self-instructed videos are missing.

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• Because my use case is so specific and my needs are so well met, I don't have any brilliant suggestions on improvement - it works!

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• It took just a minute to activate my project that I had on hold for 10 months for security issues.
• There are no cons on their service. It's just perfect.

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• We have been able to cut training costs in half! We no longer need to travel to satellite locations for training.
• We've eliminated "cold calls" substituted them with planned video exchanges of information.

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