What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 11 reviews and ratings
Top Rated
110 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 110 reviews and ratings
Likelihood to Recommend
Private Media Channel
I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Managing Director
SMALL BUSINESS FINANCE INSTITUTEProfessional Training & Coaching, 1-10 employees
Wistia
Wistia is well suited if your company hosts videos in a variety of places currently and need one master place to host the content so that it can be accessed internally and also embedded on the web and shared externally. Wistia is less appropriate as a place to house training content as there is no tracking per external user and the holistic view of all the videos is only available to internal users.

Verified User
Director in Marketing
Electrical & Electronic Manufacturing Company, 5001-10,000 employeesPros
Private Media Channel
- Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
- Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
- Affordable for small business.
- Ability to organize content in multiple ways. Works well for educational model.
- Allows my own branding. There branding is fairly transparent.
owner
3 treasures healingHealth, Wellness and Fitness, 1-10 employees
Wistia
- First, their platform is super easy and intuitive to use. There are lots of customization options, which are not difficult to learn and use.
- Their player is mobile responsive, so all I need to do is use the embed code on my site or landing page. Their player adapts to the viewport size.
- They have very good statistical information that helps you to see where people drop off. This insight helps evaluate content or length of video.
- Their turnstile feature allows you to put registration directly in your video, and can be used for gated content. (Register to see the rest of this video.) Also the turnstile registration date can be integrated with your marketing automation platform.
President
McMichen Consulting Company LLCMarketing and Advertising, 1-10 employees
Cons
Private Media Channel
- Niche could add a more comprehensive online tutorial.
- The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
- It would be great if Niche could add a less comprehensive platform only for healthcare applications
Chief Operating Officer
My Health Connection, IncHealth, Wellness and Fitness, 1-10 employees
Wistia
- Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
- Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
- Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.

Verified User
Professional in Finance and Accounting
Financial Services Company, 1-10 employeesLikelihood to Renew
Private Media Channel
Private Media Channel 9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
Producer/Owner
Direct Motion MarketingInsurance, 1-10 employees
Wistia
Wistia 10.0
Based on 8 answers
There are other options out there that would work for my company. However the platform is superior to the others that we have used. I will most likely renew when the time comes. The idea that the product is still evolving and adding new options is intriguing to stay with Wistia.
Maketing and Web design
Sierra MediaMedia Production, 1-10 employees
Usability
Private Media Channel
Private Media Channel 9.1
Based on 1 answer
Because 10 is the best.
Producer/Owner
Direct Motion MarketingInsurance, 1-10 employees
Wistia
Wistia 9.5
Based on 13 answers
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
Digital Marketing Operations Manager
BambooHRComputer Software, 201-500 employees
Performance
Private Media Channel
No score
No answers yet
No answers on this topic
Wistia
Wistia 9.1
Based on 12 answers
We've rarely had any trouble with Wistia, and if we have, their team is quick to respond and offer a fix. The software functions like it's supposed to, which is a breath of fresh air in a lot of ways. The HubSpot integration, especially, is really useful and has never caused any problems.

Verified User
Director in Marketing
Computer Software Company, 11-50 employeesSupport Rating
Private Media Channel
Private Media Channel 8.8
Based on 3 answers
Immediate response from a knowledgeable rep - not a tier 1 automaton reading a script. I can, and have, reached them at all hours by phone, by chat, or by email. Responses are under 24 hours and frequently less than 1. And stuff gets DONE! I see things I request in almost every monthly release.
Founder and CEO
Home Expo Gallery, LLCReal Estate, 1-10 employees
Wistia
Wistia 9.7
Based on 16 answers
Their response time is unbelievable! I would send an email and have a response in less than 15 minutes. It may not have always been the complete answer, but it was a response that let me know they were working on my request.
Event Coordinator
Flightstar Aircraft Services, LLCInformation Technology and Services, 51-200 employees
Online Training
Private Media Channel
Private Media Channel 9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Founder and CEO
Home Expo Gallery, LLCReal Estate, 1-10 employees
Wistia
No score
No answers yet
No answers on this topic
Implementation Rating
Private Media Channel
Private Media Channel 9.1
Based on 1 answer
No, the support at Niche Video Media was very helpful during set up.
Producer/Owner
Direct Motion MarketingInsurance, 1-10 employees
Wistia
Wistia 10.0
Based on 1 answer
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Event Coordinator
Flightstar Aircraft Services, LLCInformation Technology and Services, 51-200 employees
Alternatives Considered
Private Media Channel
The access controls of who can view, when one can view, how many times one can view, and from where they can view and also the security, and protecting from download [are better]. The review and approval workflow, editing the videos, blue-pen are all not available in Vimeo Pro.

Verified User
Employee in Information Technology
Online Media Company, 1001-5000 employeesWistia
I didn't actually select Wistia from a list of alternatives - I first became aware of Wistia through their library of support materials for video making, then realized that they had a pretty nice hosting capability. I started by trying it out with a couple videos that I linked to, then grew from there. Been very pleased all the way.
Training and Development Manager
Sequoia Equities, Inc.Real Estate, 201-500 employees
Return on Investment
Private Media Channel
- I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
- I believe creating short marketing videos will attract new customers.
owner
3 treasures healingHealth, Wellness and Fitness, 1-10 employees
Wistia
- There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
- Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Founder
Social JumpstartMarketing and Advertising, 11-50 employees
Screenshots
Private Media Channel
—Pricing Details
Private Media Channel
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Private Media Channel Editions & Modules
—
Additional Pricing Details
—Wistia
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Wistia Editions & Modules
Edition
Free Account | $0 |
---|---|
Pro Plan | $99.002 |
Advanced Plan | $399.002 |
Premium Plan | $999.002 |
- per month