What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
90 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Wistia

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Likelihood to Recommend

Private Media Channel

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Charles H. Green profile photo

Wistia

Wistia works well for marketing teams, especially demand generation teams, who are looking to measure, improve and grow their audience. I think it's almost a must for B2B companies, especially if they're using Vimeo or YouTube. I also really like the clean styling, comparable to Vimeo, maybe slightly better. I think the analytics are unparalleled with other platforms.
Ian Nate profile photo

Pros

Private Media Channel

  • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
  • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
  • Affordable for small business.
  • Ability to organize content in multiple ways. Works well for educational model.
  • Allows my own branding. There branding is fairly transparent.
Lisa VanOstrand profile photo

Wistia

  • First, their platform is super easy and intuitive to use. There are lots of customization options, which are not difficult to learn and use.
  • Their player is mobile responsive, so all I need to do is use the embed code on my site or landing page. Their player adapts to the viewport size.
  • They have very good statistical information that helps you to see where people drop off. This insight helps evaluate content or length of video.
  • Their turnstile feature allows you to put registration directly in your video, and can be used for gated content. (Register to see the rest of this video.) Also the turnstile registration date can be integrated with your marketing automation platform.
T. Blane McMichen profile photo

Cons

Private Media Channel

  • The help guide and documentation is minimal. Each feature needs a guide and step-by-step instructions,
  • UX can be better with tool tips and next steps.
  • Self-instructed videos are missing.
No photo available

Wistia

  • Because my use case is so specific and my needs are so well met, I don't have any brilliant suggestions on improvement - it works!
Mike Wolpert profile photo

Likelihood to Renew

Private Media Channel

Private Media Channel 9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
J.C. O'Neill profile photo

Wistia

Wistia 10.0
Based on 8 answers
Wistia is reasonably priced, easy to use and integrates with our marketing automation platform - there is really no downside
No photo available

Usability

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
Because 10 is the best.
J.C. O'Neill profile photo

Wistia

Wistia 9.7
Based on 13 answers
It was so easy to figure out how to upload, personalize, and advertise the videos.
Tammye Michau profile photo

Performance

Private Media Channel

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.0
Based on 11 answers
When I am customizing my listing, using the web color selector to change the color of the project, the color I choose isn't entered on the first or second attempt, which a bit frustrating at times.
Brent Polson profile photo

Support

Private Media Channel

Private Media Channel 8.8
Based on 3 answers
Because 10 is the best.
J.C. O'Neill profile photo

Wistia

Wistia 9.4
Based on 2 answers
Their response time is unbelievable! I would send an email and have a response in less than 15 minutes. It may not have always been the complete answer, but it was a response that let me know they were working on my request.
Tammye Michau profile photo

Online Training

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Adriana West profile photo

Wistia

No score
No answers yet
No answers on this topic

Implementation

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
No, the support at Niche Video Media was very helpful during set up.
J.C. O'Neill profile photo

Wistia

Wistia 10.0
Based on 1 answer
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau profile photo

Alternatives Considered

Private Media Channel

I chose them for their fantastic customer service as well as their all-in-one solution for video hosting.
Emrah Celik profile photo

Wistia

Wistia is leaps and bounds ahead of other companies with their customizable players, CTAs, analytics, and more. Wistia is robust, yet simple, and at the end of the day, the team provides a delightful user experience. Their integration with HubSpot is clean and works as it should. We're very happy with our choice and haven't looked back.
No photo available

Return on Investment

Private Media Channel

  • It took just a minute to activate my project that I had on hold for 10 months for security issues.
  • There are no cons on their service. It's just perfect.
Emrah Celik profile photo

Wistia

  • We have been able to cut training costs in half! We no longer need to travel to satellite locations for training.
  • We've eliminated "cold calls" substituted them with planned video exchanges of information.
Gil Parrish profile photo

Screenshots

Private Media Channel

Pricing Details

Private Media Channel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Private Media Channel Editions & Modules

Private Media Channel
Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wistia Editions & Modules

Wistia
Edition
Free Account
$0
Pro Plan
$99.002
Advanced Plan
$399.002
Premium Plan
$799.002
2. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Add comparison