Likelihood to Recommend When working with a VMS or MSP I must say PRO is one of the best to use. You are able to manage multiple clients within the same portal, very user-friendly, able to go to one location for all recruitment needs, management needs, sales and accounting needs. It helps organize recruitment needs and make sure that candidates are within budget. With this program, I do not have to worry about aging reports or outstanding invoices
Read full review We haven't found another system that can do all that Shortlist can do (payments, tax paperwork, profile management, project management, on-boarding, etc...) but it doesn't mean we always love using Shortlist. Shortlist is cumbersome to work in and requires LOTS of redundant clicking. Something as simple as being able to right-click to open on any profile/page/account/link would save hours in a week where as now to get to two side-by-side items on some lists, you have to click back a page, re-load, and scroll down to select the next option. I appreciate that Shortlist manages all the tax paperwork and has created for us a on-boarding system that flows nicely and allows multiple team members to manage their piece of the process.
Read full review Pros As compared to other VMSs out there, Wand does allow for more information to be entered. In particular, I don't like when there are little to no free-form fields in a VMS, as you cannot truly explain a candidate's experiences without free-form entry. Notifications actually explain what is happening. Some VMSs send notifications that require you to login to see the activity. It's nice to see the info come directly to me in an email. Read full review Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll Shortlist handles all the year end tax paperwork creation and distribution Read full review Cons It would be helpful in the beginning to see if the opportunity is exempt or non-exempt The timing out of session could be extended a few more minutes longer When adding a candidates email Easier way to update a candidates profile and updated resume Read full review Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system. The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand. Payments should be able to be made every day, not just on Fridays. Read full review Support Rating 30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
Read full review Alternatives Considered Again, I didn't specifically select the Wand system; our client selected it, and I work with it. However, I have used several VMSs as well, so I feel as though I can compare from a user perspective. Wand isn't great - I prefer
Fieldglass for sure, mostly for it's simplicity.
IQNavigator , Beeline, and
PeopleFluent are all similar to Wand in that they tend to be over-complicated, with a lot of steps involved in the submittal process that aren't relevant to the hiring process. And none are all that intuitive. However, in my experience, the people at PRO are top-notch, and more helpful than almost any others from other VMSs with whom I have worked. I'm not sure if that is strictly a function of the client environment, or PRO itself, but it's worth remarking on.
Read full review We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like
Indeed , craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!
Read full review Return on Investment Saves time on all aspects of organization Only negative is that there is not a real connection with the managers from a Recruitment or Sales point of view - but understand they are prob bombarded by sales calls Very helpful tool to keep process and procedures in place Read full review Shortlist allows us to pay people and provide tax information which is a positive. Shortlist doesn't integrate with many other platforms which causes us huge delays in employee work time which is a negative. Read full review ScreenShots