Likelihood to Recommend My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Read full review Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
Read full review Pros History tracking for any changes made to data. Tracks all milestones and retains records for lifetime of account. Easy extracting for reporting purposes. Read full review Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization. Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone. Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management Read full review Cons Not a good fit for all types of projects Very Complex Read full review The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have. It's not particularly designed to support agile-based project management methodologies such as Scrum. Read full review Usability Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
Read full review Support Rating I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Read full review Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
Read full review Alternatives Considered When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more. We replaced that tool with Redmine . It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine 's price was right if you installed it locally and was probably still cheaper if you used their SAAS version. Jira , on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira , but I think it didn't work for other teams. Read full review Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies.
Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
Read full review Return on Investment Reduction in costs on materials (i.e. - paper documentation) Improved efficiency given that our field members need to report back on an hourly basis Web based platform allows anyone access to the same information Read full review Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process. Customers have responded well from being able to not have to track down emails and instead come to a central place for requests. Ashley Lee Project Manager for Software Development
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