What users are saying about
4 Ratings
4 Ratings
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Score 9.2 out of 101

Likelihood to Recommend

ProntoForms

From my perspective, ProntoForms happens to be a convenient tool giving our service techs the ability to accurately record issues and document customer locations. It is also a versatile tool in that we have used for vehicle inspection, fleet maintenance (service tech's trucks), shipping checklists, checklists of equipment updates and documentation, site eval forms, project completion, and request for quote forms.
Glenn Wanamaker profile photo

Feature Rating Comparison

Survey Format & Appearance

ProntoForms
9.0
Custom logo/branding
ProntoForms
9.0

Survey Content

ProntoForms
9.0
Changes to live survey
ProntoForms
9.0
Question design help
ProntoForms
9.0
Multiple question types
ProntoForms
9.0

Survey Logic

ProntoForms
9.0
Survey logic flexibility
ProntoForms
9.0

Survey Reporting & Analytics

ProntoForms
9.0
Response tracking
ProntoForms
9.0
Data export
ProntoForms
9.0
Standard reports
ProntoForms
9.0
Custom reports
ProntoForms
9.0
Analytics
ProntoForms
9.0

Survey Administration & Security

ProntoForms
9.0
Access controls
ProntoForms
9.0
Compliance
ProntoForms
9.0

Survey Distribution

ProntoForms
9.0
Respondent restrictions
ProntoForms
9.0

Pros

ProntoForms

  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
Glenn Wanamaker profile photo

Cons

ProntoForms

  • Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
  • Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
Glenn Wanamaker profile photo

Alternatives Considered

ProntoForms

We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Terrance J. Ranney profile photo

Return on Investment

ProntoForms

  • ROI is significant in areas, like our Request for Quote form, where the tech may be at the customer site, sees a potential opportunity, records it with ProntoForms and that submission goes through the process ending up as a quote, where 70% of them turn into work.
Glenn Wanamaker profile photo

Pricing Details

ProntoForms

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ProntoForms Editions & Modules

ProntoForms
Edition
Small Business
$301
Professional
$401
Enterprise
Contact Us2
1. Monthly per user
2. Volume discounts available
Additional Pricing Details

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