Proofpoint Advanced Threat Protection vs. SonicWall Capture Advanced Threat Protection (ATP)

It is great out of the box and uses AI and machine learning to identify threats with minimal input. It does need to be configured and tuned to meet the needs of the organisation. Industry specific software that sends or receives emails may be affected by this product.

Incentivized

Our customer base is SMB so I can not speak about a larger customer base or organization. I have customers with 3 end points behind the SW and customers with 200 end points behind the SW. The biggest confusion on selection is the WAN / LAN throughput. Once you understand the limitations and select the correct product I have been happy with the product on a wide range of customers. It is a bit pricey for a small operation but if they are handling sensitive data it is very cost effective.

• Spam filtering.
• Automatic retrieval of malicious emails that have gotten through the filter but were later detected using sample data across all the organizations Proofpoint has as customers.

Incentivized

• Filters and prevents phishing attacks
• Filters and prevents malicious attachments
• Provides quantitative reporting

• With our current setup we need to add new users manually.
• Reports aren't that intuitive.
• Mailboxes have to be removed manually.

Incentivized

• Sorry, I am very satisfied with the product, nothing I need to change

Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.

Incentivized

Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.

Incentivized

Proofpoint's Advanced Threat Protection, in the past, has identified threats whereby Microsoft's Advanced Threat Protection did not.

Incentivized

Support from SW is superior. End of discussion. Fortinet support was lacking in product knowledge and was noting but reading from a script. SW, if the T1 can not answer I get to T2 immediately. Never an issue to get a resolution in minutes, not hours or days. The staff knows their limits and escalates without question.

• PP blocks 5-10 emails per day which are spam or malicious
• I only get a small number of emails per week which are spam
• The only malicious emails I receive are from our internal security team which bypasses the PP threat protection

Incentivized

• I trust the product to protect my customer base.
• They do not differentiate themselves very well. It is a difficult sell cycle.