Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.
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Proofpoint Intelligent Compliance
Score 8.3 out of 10
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Launched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, prevention, search, eDiscovery, supervision, and predictive analytics, helping companies to meet complex compliance and information governance obligations.
As opposed to its competitors, Mimecast Could Archive is a product designed IN the cloud. The other products were all basically traditional appliances hosted in the cloud and come with many limitations that Mimecast doesn't have. The ease of management and use of Mimecast is …
If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.
Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't.
Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats.
Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do.
Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.
Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook.
When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue.
The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually.
Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment.
The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.
We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
