Prophesy Trucking Dispatch Software supports Fleet Management and is the central solution for managing every part of a growing trucking or truck brokerage operation. Users will never have to enter data twice, as all critical information flows in real time throughout every part of the user's business.
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Samsara Vehicle Telematics
Score 10.0 out of 10
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Samsara, headquartered in San Francisco, offers their product suite for fleet management, enterprise asset, and GPS tracking. The suite includes cameras (e.g. dash cam), sensors, a mobile app, Wi-FI hotspot and cellular gateway, and other products and features designed to support an enteprise fleet.
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
Samsara [for Fleets] is an excellent solution not only to help with the DOT/FMCAS ELD compliance regulation, it has helped our organization stay on top of our fleet health and maintenance better than ever before. This program takes the mileage from the trucks and uses that information to calculate the maintenance intervals for all service schedules created. Then it will give you warnings as the vehicles approach those intervals in order to help plan out maintenance for your fleet minimizing down time.
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.