Anytime Collect vs. Provana Speech Analytics

I keep detailed notes of my client conversations and points of contact. Anytime Collect allows me to integrate my regular client activites so I know the communication I had prior to the need for collection. I also have a history of past compliance and needs so I can have proper expectations. I do notice that if I immediately close a case and do not schedule a follow up, I may miss contact. So, there is no prompt for further contact.

Incentivized

Provana is very well suited for our well-being and needs in that all of our company policies can be searched, found, and updated within minutes. It makes it easy to find what you are looking for and navigate the ever-changing landscape of SOPs. I’ve never seen anything that is easier to use and upload your files into.

Incentivized

• generates email notices with my outlook 365 account
• keeps a schedule that I can program monthly or on a specific date
• keeps running totals that I can utilize with excel and other spreadsheets

Incentivized

• Organization
• Cleanliness
• Policy holding
• Portability

Incentivized

• A feature that better designates a completed term.
• No phone app is available
• There is a sync feature for android and IOS but at time sauses duplicate notices that can be annoying

Incentivized

• Sometimes slow to load
• Maybe more user guidance
• Needs more color
• Staff list

Incentivized

Start up time to put the product in use was fairly quick. And training for my office manager took a normal amount of time. Once in place she became more comfortable with usage.

Incentivized

The on line support was good and the on line manual very helpful. Email support was a bit slow and could have been better. I think this was a result of competitive costs.

Incentivized

This was more expensive and the features were impressive but more than I needed. I also wanted a program that was dedicated to the collection feature since it was not a major part of my business.

Incentivized

To be honest, I have really never used anything more than Provana. Provana has been the easiest tool that I have ever used. I really enjoy using it and all of my other coworkers and employees understand and know that updating recertifying or changing the policy is as easy as locking onto the website and clicking a few buttons.

Incentivized

• Good customer relations with regular contact
• Helpful knowing what outstanding and receivables are forthcoming.
• Easy entry for new cases improving efficiencies.

Incentivized

• Time
• Money
• Readiness
• Expertise

Incentivized