ProWorkflow vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ProWorkflow
Score 8.4 out of 10
N/A
ProWorkflow is a project management software with dashboard, collaboration, and timeline management capabilities.N/A
Service Autopilot
Score 7.7 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
ProWorkflowService Autopilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ProWorkflowService Autopilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ProWorkflowService Autopilot
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ProWorkflowService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
ProWorkflow
8.1
2 Ratings
7% above category average
Service Autopilot
8.0
1 Ratings
5% above category average
Task Management8.02 Ratings8.01 Ratings
Resource Management9.02 Ratings8.01 Ratings
Gantt Charts8.02 Ratings00 Ratings
Scheduling9.02 Ratings8.01 Ratings
Workflow Automation5.02 Ratings8.01 Ratings
Team Collaboration10.02 Ratings8.01 Ratings
Support for Agile Methodology7.02 Ratings00 Ratings
Support for Waterfall Methodology7.01 Ratings00 Ratings
Document Management10.02 Ratings8.01 Ratings
Email integration7.02 Ratings8.01 Ratings
Mobile Access7.02 Ratings00 Ratings
Timesheet Tracking9.02 Ratings00 Ratings
Change request and Case Management9.02 Ratings00 Ratings
Budget and Expense Management8.02 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ProWorkflow
9.3
2 Ratings
22% above category average
Service Autopilot
-
Ratings
Quotes/estimates10.02 Ratings00 Ratings
Invoicing10.02 Ratings00 Ratings
Project & financial reporting10.02 Ratings00 Ratings
Integration with accounting software7.02 Ratings00 Ratings
Best Alternatives
ProWorkflowService Autopilot
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Stackby
Stackby
Score 9.5 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ProWorkflowService Autopilot
Likelihood to Recommend
8.0
(2 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
ProWorkflowService Autopilot
Likelihood to Recommend
ProActive Software Ltd.
It's well suited to make understand team on day to day tasks. Manager can see the performance of the team and can assign task based on availability. Our team now works in more collaboration then earlier, this is the strength of the ProWorkflow. Emailing and templates tools are very basic and having room for improvement.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
ProActive Software Ltd.
  • Makes it easy to find and organize projects.
  • Makes it easy to separate sub-tasks within projects.
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BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
ProActive Software Ltd.
  • Its bit complex, user interface should be bit user friendly
  • Mobile Apps navigations to switch from one task to another task is not smooth
  • I think it should have more automation for the tasks
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
ProActive Software Ltd.
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
ProActive Software Ltd.
I have not used another product like ProWorkflow.
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BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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Return on Investment
ProActive Software Ltd.
  • Team is working with more collaboration hence effective use of manpower.
  • Managers can see the performance thru ProWorkflow and can assign them tasks, resulting effective manpower utilization.
  • Overall ProWorkflow is well suited for the small or start-up organisation
Read full review
BACKTELL, INC
No answers on this topic
ScreenShots