PRTG Network Monitor vs. ScienceLogic SL1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
ScienceLogic SL1
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Pricing
PRTG Network MonitorScienceLogic SL1
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGScienceLogic SL1
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
PRTG Network MonitorScienceLogic SL1
Considered Both Products
PRTG
Chose PRTG Network Monitor
PRTG is much better than some tools in its class like ManageEngine Application Manager for example due to it's easy to use interface. Its workflow is also more streamlined and intuitive. It is probably more expensive and I am not a fan of the sensor licensing system. For …
ScienceLogic SL1
Chose ScienceLogic SL1
SolarWinds NPM was used before and did not scale for our use, and no MSP version was available at that time (I'm not sure whether it is available today). PRTG does do some MSP, but the numbers of devices (sensors) is too limited per server. For both systems, you are limited …
Chose ScienceLogic SL1
ScienceLogic is more feature rich and relatively easy to get into. For example, it is far superior to OpManager and PRTG in terms of features and capabilities. It is much easier to pick up compared to Zabbix. To enjoy a lot of function/features of ScienceLogic, you don't …
Chose ScienceLogic SL1
The coverage and ease for what we need is just better. Most of the other solutions are just point tools that don't bring many functions together or are missing pieces to be successful.
Chose ScienceLogic SL1
SL1 is must better at datacenter management and insights than its competition.
Chose ScienceLogic SL1
It's just better in all aspects!
Chose ScienceLogic SL1
It allows a much easier configuration compared to Nagios. It is a polling system instead of a agent based system like traverse. I can not recall why PTRG, MRTG, and Zabbix were not used. It does allow a easy generation of new monitoring compared to all the systems.
Top Pros
Top Cons
Features
PRTG Network MonitorScienceLogic SL1
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
64 Ratings
3% below category average
ScienceLogic SL1
-
Ratings
Automated network device discovery8.257 Ratings00 Ratings
Network monitoring9.563 Ratings00 Ratings
Baseline threshold calculation7.954 Ratings00 Ratings
Alerts9.064 Ratings00 Ratings
Network capacity planning7.345 Ratings00 Ratings
Packet capture analysis6.733 Ratings00 Ratings
Network mapping7.945 Ratings00 Ratings
Customizable reports7.954 Ratings00 Ratings
Wireless infrastructure monitoring8.146 Ratings00 Ratings
Hardware health monitoring8.961 Ratings00 Ratings
AIOps Features
Comparison of AIOps Features features of Product A and Product B
PRTG Network Monitor
-
Ratings
ScienceLogic SL1
6.9
10 Ratings
8% above category average
Monitoring and Alerting00 Ratings7.610 Ratings
Performance Analytics00 Ratings6.710 Ratings
Incident Management00 Ratings7.410 Ratings
Service Desk Integration00 Ratings7.410 Ratings
Root Cause Analysis00 Ratings6.210 Ratings
Capacity Planning Tool00 Ratings6.810 Ratings
Configuration and Change Management00 Ratings6.510 Ratings
Automated Remediation00 Ratings6.910 Ratings
Collaboration and Communication00 Ratings7.210 Ratings
Threat Intelligence00 Ratings6.010 Ratings
Best Alternatives
PRTG Network MonitorScienceLogic SL1
Small Businesses
NinjaOne
NinjaOne
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
PingPlotter
PingPlotter
Score 9.5 out of 10
LogicMonitor
LogicMonitor
Score 8.6 out of 10
Enterprises
Nmap
Nmap
Score 9.6 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PRTG Network MonitorScienceLogic SL1
Likelihood to Recommend
9.0
(64 ratings)
8.1
(214 ratings)
Likelihood to Renew
9.0
(4 ratings)
9.3
(21 ratings)
Usability
9.3
(4 ratings)
9.5
(14 ratings)
Availability
-
(0 ratings)
9.9
(13 ratings)
Performance
-
(0 ratings)
8.0
(13 ratings)
Support Rating
8.0
(18 ratings)
6.2
(19 ratings)
In-Person Training
-
(0 ratings)
7.9
(6 ratings)
Online Training
-
(0 ratings)
7.9
(6 ratings)
Implementation Rating
9.0
(1 ratings)
8.2
(85 ratings)
Configurability
-
(0 ratings)
10.0
(7 ratings)
Ease of integration
-
(0 ratings)
7.7
(15 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(6 ratings)
Vendor pre-sale
-
(0 ratings)
7.8
(5 ratings)
User Testimonials
PRTG Network MonitorScienceLogic SL1
Likelihood to Recommend
Paessler
It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
Read full review
ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
Read full review
Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
Cons
Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
Read full review
ScienceLogic
  • More freedom to create custom dashboards as on the previous versions we could do much more
  • The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
  • There are not enough widgets to create stunning dashboard in AP2
  • The reporting feauture is a very untouched area.
Read full review
Likelihood to Renew
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
Read full review
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
Read full review
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
Read full review
Reliability and Availability
Paessler
No answers on this topic
ScienceLogic
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
Read full review
Performance
Paessler
No answers on this topic
ScienceLogic
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
Read full review
Support Rating
Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
Read full review
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
Read full review
In-Person Training
Paessler
No answers on this topic
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way.This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylair, worth going through again if it a while back that you first did this.
Read full review
Online Training
Paessler
No answers on this topic
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
Read full review
Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
Read full review
ScienceLogic
As first time developers, getting to grips with powerpack development using SNMP, Powershell and Python etc, was not helped by poor and badly organised online documentation. In many cases, we had to look at existing powerpacks and try to work out what it was doing and why - not always with much success. Even after receiving expert level training, the development of some powerpacks would not have been possible without access to the SL1 support staff.
Read full review
Alternatives Considered
Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
Read full review
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
Read full review
Scalability
Paessler
No answers on this topic
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
Read full review
Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
ScienceLogic
  • We are still evolving with the tool so can't really comment on the actual RoI but the features provided does adds up the customer expectations.
  • Global manager usage gives us the holistic view of separate SL1 infrastructures
  • Power flow helps to use some pre built Autometas which helps saves lot of time and effort
Read full review
ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview