PRTG Network Monitor vs. Sensu, by Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Sensu
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Sensu, now from Sumo Logic (acquired in June of 2021) is presented as a future-proof solution for multi-cloud monitoring at scale. The Sensu monitoring event pipeline is used by businesses to automate their monitoring workflows and gain visibility into their multi-cloud environments. The vendor boasts companies like Sony, Box.com, and Activision use Sensu to help deliver value to their customers. Sensu offers a comprehensive monitoring solution for enterprises, providing visibility across every…N/A
Pricing
PRTG Network MonitorSensu, by Sumo Logic
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGSensu
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorSensu, by Sumo Logic
Top Pros
Top Cons
Features
PRTG Network MonitorSensu, by Sumo Logic
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
7.1
55 Ratings
15% below category average
Sensu, by Sumo Logic
-
Ratings
Automated network device discovery7.449 Ratings00 Ratings
Network monitoring7.754 Ratings00 Ratings
Baseline threshold calculation6.747 Ratings00 Ratings
Alerts7.755 Ratings00 Ratings
Network capacity planning6.739 Ratings00 Ratings
Packet capture analysis5.528 Ratings00 Ratings
Network mapping7.639 Ratings00 Ratings
Customizable reports7.448 Ratings00 Ratings
Wireless infrastructure monitoring7.438 Ratings00 Ratings
Hardware health monitoring6.952 Ratings00 Ratings
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User Ratings
PRTG Network MonitorSensu, by Sumo Logic
Likelihood to Recommend
8.5
(55 ratings)
8.6
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(17 ratings)
3.0
(1 ratings)
User Testimonials
PRTG Network MonitorSensu, by Sumo Logic
Likelihood to Recommend
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Sumo Logic
  • Well suited for raising pagers when you have count-based metrics.
  • Well suited for threshold-based metrics.
  • Not well suited for tracking events over the day, since graphs and other visualizations are missing.
Read full review
Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Sumo Logic
  • Unique concept as a "monitoring router" that can tie services together.
  • Backward-compatible with Nagios environments.
  • More of a DevOps focus than Nagios.
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Cons
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Sumo Logic
  • Cannot be solely used for tracking metrics over time.
  • Not a very good UI.
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Likelihood to Renew
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Sumo Logic
No answers on this topic
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Sumo Logic
No answers on this topic
Support Rating
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Sumo Logic
Sensu's customer support was always willing to work with us but never really seemed to learn much from our experiences. I think they get a lot of customers with DevOps IT teams that are willing to put in a lot of elbow grease to get the most of Sensu's architecture. However, despite explaining my continued disappointment with their documentation and the overall flow of the product, I never got much more than a "sorry" and a notice that their documentation was open source if I wanted to contribute to it. The problem, of course, is that you can't document what you don't understand. I'm a former technical writer, so I know that better than most.
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Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Sumo Logic
Have used New Relic and Sematext Cloud for APM and for tracking over days and visualizing the issues. But those are very expensive as compared to Sensu.
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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Sumo Logic
  • Standing up the Sensu Go server took very little effort.
  • Setting up and maintaining the build processes and deployment logic for Sensu assets and checks was somewhat exhausting and resulted in lower adoption among non-DevOps IT.
  • The limited web interface resulted in lower adoption among non-DevOps IT.
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ScreenShots

Sensu Screenshots

Screenshot of Sensu dashboard homepageScreenshot of Sensu dashboard namespace switcherScreenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.Screenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.