PRTG Network Monitor vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
PRTG Network MonitorAlertSite
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGAlertSite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorAlertSite
Top Pros
Top Cons
Features
PRTG Network MonitorAlertSite
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
64 Ratings
3% below category average
AlertSite
-
Ratings
Automated network device discovery8.257 Ratings00 Ratings
Network monitoring9.563 Ratings00 Ratings
Baseline threshold calculation7.954 Ratings00 Ratings
Alerts9.064 Ratings00 Ratings
Network capacity planning7.345 Ratings00 Ratings
Packet capture analysis6.733 Ratings00 Ratings
Network mapping7.945 Ratings00 Ratings
Customizable reports7.954 Ratings00 Ratings
Wireless infrastructure monitoring8.146 Ratings00 Ratings
Hardware health monitoring8.961 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
PRTG Network Monitor
-
Ratings
AlertSite
7.6
4 Ratings
0% below category average
Application monitoring00 Ratings8.04 Ratings
Database monitoring00 Ratings6.53 Ratings
Threshold alerts00 Ratings8.04 Ratings
Predictive capabilities00 Ratings7.03 Ratings
Application performance management console00 Ratings7.54 Ratings
Collaboration tools00 Ratings6.02 Ratings
Out-of-the box templates to monitor applications00 Ratings8.04 Ratings
Application dependency mapping and thresholding00 Ratings7.53 Ratings
Virtualization monitoring00 Ratings8.02 Ratings
Server availability and performance monitoring00 Ratings8.54 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.03 Ratings
IT Asset Discovery00 Ratings7.53 Ratings
Best Alternatives
PRTG Network MonitorAlertSite
Small Businesses
NinjaOne
NinjaOne
Score 9.3 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.5 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Enterprises
Nmap
Nmap
Score 9.6 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PRTG Network MonitorAlertSite
Likelihood to Recommend
9.0
(64 ratings)
8.0
(4 ratings)
Likelihood to Renew
9.0
(4 ratings)
3.0
(1 ratings)
Usability
9.3
(4 ratings)
7.0
(1 ratings)
Support Rating
8.0
(18 ratings)
2.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
PRTG Network MonitorAlertSite
Likelihood to Recommend
Paessler
It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
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SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
Read full review
Cons
Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
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SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Likelihood to Renew
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
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SmartBear
Reviewing other cost saving options
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Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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SmartBear
Pretty good product only issue was cost
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Support Rating
Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
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SmartBear
I've been unable to contact support after several attempts.
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Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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SmartBear
No answers on this topic
Alternatives Considered
Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
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SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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ScreenShots