PRTG Network Monitor vs. Splunk Infrastructure Monitoring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Splunk Infrastructure Monitoring
Score 8.6 out of 10
N/A
SignalFX is Real-Time Cloud Monitoring and Observability for Infrastructure, Microservices and Applications. SignalFX was acquired by Splunk in August 2019. SignalFX Infrastructure Monitoring provides real-time cloud monitoring and observability platform for infrastructure, microservices and DevOps. A new SignalFX product, SignalFx Microservices APM, was released March 2020 to detect issues, provide real-time app troubleshooting, and future-proof expectations.
$15
per month
Pricing
PRTG Network MonitorSplunk Infrastructure Monitoring
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGSplunk Infrastructure Monitoring
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorSplunk Infrastructure Monitoring
Considered Both Products
PRTG

No answer on this topic

Splunk Infrastructure Monitoring
Chose Splunk Infrastructure Monitoring
Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights.

We found other products are still in the old world view …
Top Pros
Top Cons
Features
PRTG Network MonitorSplunk Infrastructure Monitoring
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
7.1
55 Ratings
15% below category average
Splunk Infrastructure Monitoring
-
Ratings
Automated network device discovery7.449 Ratings00 Ratings
Network monitoring7.754 Ratings00 Ratings
Baseline threshold calculation6.747 Ratings00 Ratings
Alerts7.755 Ratings00 Ratings
Network capacity planning6.739 Ratings00 Ratings
Packet capture analysis5.528 Ratings00 Ratings
Network mapping7.639 Ratings00 Ratings
Customizable reports7.448 Ratings00 Ratings
Wireless infrastructure monitoring7.438 Ratings00 Ratings
Hardware health monitoring6.952 Ratings00 Ratings
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PRTG Network MonitorSplunk Infrastructure Monitoring
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Score 8.8 out of 10
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Score 9.0 out of 10
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User Ratings
PRTG Network MonitorSplunk Infrastructure Monitoring
Likelihood to Recommend
8.5
(55 ratings)
8.3
(24 ratings)
Likelihood to Renew
10.0
(2 ratings)
6.4
(1 ratings)
Usability
9.0
(1 ratings)
7.3
(1 ratings)
Support Rating
8.5
(17 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorSplunk Infrastructure Monitoring
Likelihood to Recommend
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Splunk
Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Splunk
  • SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
  • SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
  • SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
  • SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.
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Cons
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Splunk
  • Better integration with our clients (native mobile clients SDKs will be great).
  • A way to easily tag filters and move them across metrics/formula.
  • Alert system to easy false [alarm] and hard to configure.
  • Be able to have group more dimensions (and have more values on each).
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Likelihood to Renew
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
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Splunk
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Splunk
I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.
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Support Rating
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Splunk
No answers on this topic
Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Splunk
They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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Splunk
  • Reduced downtime.
  • Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
  • Helped us find historical info about instances/apps.
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ScreenShots

Splunk Infrastructure Monitoring Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud