PRTG Network Monitor vs. Progress Telerik Fiddler

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Progress Telerik Fiddler
Score 8.8 out of 10
N/A
Fiddler is a suite of products from Progress Telerik, designed to help users with web debugging and troubleshooting.
$12
per month, billed annually
Pricing
PRTG Network MonitorProgress Telerik Fiddler
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Fiddler Everywhere - Pro
$12
per month per user
Fiddler Everywhere - Pro
$18
per month per user
Fiddler Everywhere - Enterprise
$420
per year per user
Offerings
Pricing Offerings
PRTGProgress Telerik Fiddler
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details•The price of the Pro monthly plan is $18. •The price of the Pro annual plan is $12 per month, billed annually. •The price of the Enterprise plan is $35 per month, billed annually.
More Pricing Information
Community Pulse
PRTG Network MonitorProgress Telerik Fiddler
Top Pros

No answers on this topic

Top Cons
Features
PRTG Network MonitorProgress Telerik Fiddler
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
61 Ratings
3% below category average
Progress Telerik Fiddler
-
Ratings
Automated network device discovery9.054 Ratings00 Ratings
Network monitoring9.360 Ratings00 Ratings
Baseline threshold calculation8.051 Ratings00 Ratings
Alerts8.761 Ratings00 Ratings
Network capacity planning7.243 Ratings00 Ratings
Packet capture analysis6.231 Ratings00 Ratings
Network mapping7.943 Ratings00 Ratings
Customizable reports7.852 Ratings00 Ratings
Wireless infrastructure monitoring7.743 Ratings00 Ratings
Hardware health monitoring8.958 Ratings00 Ratings
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User Ratings
PRTG Network MonitorProgress Telerik Fiddler
Likelihood to Recommend
9.0
(61 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(18 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorProgress Telerik Fiddler
Likelihood to Recommend
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Progress Software
I am a senior software engineer and I have actively made fiddler a requirement for all of our engineers to have on their laptops by default. I have recommended it to all web developers that I have worked with and contractors that I have worked with as it has saved my mental stability on numerous occasions when trying to show people details of various web requests when working on integrations between different systems This is an absolutely fantastic product that I have used in a technical capacity many, many times and I will always suggest it as a tool when someone is debugging specifically but also for initial development to see how the requests are formed and for sharing responses and requests details so that others can recreate the request that you have sent through right down to the smallest detail
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Progress Software
No answers on this topic
Cons
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Progress Software
  • The display could potentially become a bit more user-friendly over time, it's pretty easy to follow but for example, I always view the raw request/response information by default and this is not the default selection, being able to choose the default selection would be nice
  • Clearer information and options to reduce 'noise' when viewing the requests, there are often a lot of background requests being sent on a computer, you can filter to roughly see what you want and filter out things that you don't want but there are different types of requests and I can't see how to filter between those - possibly a feature but could be made easier to use potentially
  • Nothing else to put, this is a fantastic product so there isn't much else to suggest at this stage of using it and I have been using fiddler for years now in my role as a software engineer
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Likelihood to Renew
Paessler
We love PRTG Network Monitor. We think that the product could be better with new funtionalities but today we are facinating with it.
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Progress Software
No answers on this topic
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Progress Software
No answers on this topic
Support Rating
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Progress Software
No answers on this topic
Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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Progress Software
No answers on this topic
Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Progress Software
No answers on this topic
Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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Progress Software
  • Overall this tool has sped up the process of integrating with new systems infinitely
  • The cost of fiddler everywhere which is what we use specifically is nothing in comparison to the cost of dev time saved when debugging processes
  • Being able to send information around so simply to other support teams to show them what responses we are getting along with the request detail have made communications much quicker and saves a lot of time going back and forth discussing what is being done and what the request is being sent
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ScreenShots