PRTG Network Monitor vs. Untangle NG Firewall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Untangle NG Firewall
Score 9.3 out of 10
N/A
Untangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.
$25
per month
Pricing
PRTG Network MonitorUntangle NG Firewall
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Open Source Firewall
$0.00
free under the GNU General Public License (GPL)
NG Firewall Complete
$25.00
per month
z4 appliance
$299
one-time purchase
z4w appliance
$329
one-time purchase
z4 Plus appliance
$399.00
one-time purchase
z6 appliance
$1199.00
one-time purchase
z12 appliance
$1999.00
one-time purchase
z20 appliance
$3499.00
one-time purchase
Offerings
Pricing Offerings
PRTGUntangle NG Firewall
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorUntangle NG Firewall
Top Pros
Top Cons
Features
PRTG Network MonitorUntangle NG Firewall
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
64 Ratings
3% below category average
Untangle NG Firewall
-
Ratings
Automated network device discovery8.257 Ratings00 Ratings
Network monitoring9.563 Ratings00 Ratings
Baseline threshold calculation7.954 Ratings00 Ratings
Alerts9.064 Ratings00 Ratings
Network capacity planning7.345 Ratings00 Ratings
Packet capture analysis6.733 Ratings00 Ratings
Network mapping7.945 Ratings00 Ratings
Customizable reports7.954 Ratings00 Ratings
Wireless infrastructure monitoring8.146 Ratings00 Ratings
Hardware health monitoring8.961 Ratings00 Ratings
Firewall
Comparison of Firewall features of Product A and Product B
PRTG Network Monitor
-
Ratings
Untangle NG Firewall
8.2
6 Ratings
4% below category average
Identification Technologies00 Ratings8.06 Ratings
Visualization Tools00 Ratings7.06 Ratings
Content Inspection00 Ratings8.06 Ratings
Policy-based Controls00 Ratings8.06 Ratings
Active Directory and LDAP00 Ratings9.06 Ratings
Firewall Management Console00 Ratings9.06 Ratings
Reporting and Logging00 Ratings7.06 Ratings
VPN00 Ratings9.06 Ratings
High Availability00 Ratings9.05 Ratings
Stateful Inspection00 Ratings8.06 Ratings
Proxy Server00 Ratings8.03 Ratings
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PRTG Network MonitorUntangle NG Firewall
Small Businesses
NinjaOne
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pfSense
pfSense
Score 9.3 out of 10
Medium-sized Companies
PingPlotter
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Score 9.5 out of 10
pfSense
pfSense
Score 9.3 out of 10
Enterprises
Nmap
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Score 9.6 out of 10
Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.4 out of 10
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User Ratings
PRTG Network MonitorUntangle NG Firewall
Likelihood to Recommend
9.0
(64 ratings)
9.0
(9 ratings)
Likelihood to Renew
9.0
(4 ratings)
10.0
(1 ratings)
Usability
9.3
(4 ratings)
-
(0 ratings)
Support Rating
8.0
(18 ratings)
7.7
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorUntangle NG Firewall
Likelihood to Recommend
Paessler
It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
Read full review
Untangle
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
Untangle
  • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
  • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
  • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
  • Reporting is phenomenal, however you can get death by details very easily.
Read full review
Cons
Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
Read full review
Untangle
  • The full suite can be expensive for business but will be powerful enough.
  • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
  • I would like to see it promoted for mid to large businesses as I think it can handle it.
Read full review
Likelihood to Renew
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
Read full review
Untangle
Service renewal is in Feb 2021. We will be renewing!
Read full review
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
Untangle
No answers on this topic
Support Rating
Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
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Untangle
I haven't used them much, but they did answer my question quickly.
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Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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Untangle
No answers on this topic
Alternatives Considered
Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
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Untangle
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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Untangle
  • The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
  • The only negative is complaints from end users about the restrictions.
Read full review
ScreenShots