What users are saying about
86 Ratings
36 Ratings
86 Ratings
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Score 8.7 out of 101
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

PRTG

PRTG is great for pretty much any monitoring scenario for any ICT shop. After exploring the market after installing PRTG, we ended up right back with them.
Jamie Imms profile photo

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Feature Rating Comparison

Network Performance Monitoring

PRTG
8.0
WhatsUp Gold
7.4
Automated network device discovery
PRTG
8.6
WhatsUp Gold
8.6
Network monitoring
PRTG
9.0
WhatsUp Gold
8.3
Baseline threshold calculation
PRTG
8.2
WhatsUp Gold
Alerts
PRTG
8.9
WhatsUp Gold
8.3
Network capacity planning
PRTG
6.5
WhatsUp Gold
6.6
Packet capture analysis
PRTG
6.4
WhatsUp Gold
5.9
Network mapping
PRTG
7.8
WhatsUp Gold
7.4
Customizable reports
PRTG
7.8
WhatsUp Gold
7.1
Wireless infrastructure monitoring
PRTG
8.5
WhatsUp Gold
5.4
Hardware health monitoring
PRTG
8.2
WhatsUp Gold
8.7

Pros

PRTG

  • There are many preconfigured probes to use for all types of network equipment and servers
  • Alerts can be customized and configured to alert the right staff for the specific alert
  • Graphs make it easy to spot trends for all probes
  • Auto-discovery makes adding devices easy
  • The mobile app gives you access to the system from anywhere
No photo available

WhatsUp Gold

  • Optimal network and endpoint device monitoring.
  • Explicit report generation on the endpoint and network performance.
  • Investigating and troubleshooting of network and endpoint device issue has been made very easy.
Victor Adebayo profile photo

Cons

PRTG

  • Granular formatting would be nice. Though I can narrow down several layers, it doesn't allow me to get to the nitty-gritty.
  • Security accessing the interface needs to be better. Able to limit access via certain users.
  • Template changing.
No photo available

WhatsUp Gold

  • Sometimes it cannot seem to handle the load of many devices on one server.
  • Could use more user support communities.
  • Logging and reporting could be better.
Michael Singh profile photo

Likelihood to Renew

PRTG

PRTG 10.0
Based on 1 answer
It is now an essential tool for monitoring and maintaining the health of our network and systems.
No photo available

WhatsUp Gold

No score
No answers yet
No answers on this topic

Alternatives Considered

PRTG

PRTG Network Monitor runs on a Windows machine within our network, collecting various statistics from the machines, software, and devices which we designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. We can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This has enabled us plan for network expansion, see what applications are using most of our connection, and make sure that no one is hogging the entire network just to torrent videos.
Godwin Arigbonu profile photo

WhatsUp Gold

WhatsUp Gold is an industry leading product providing excellent monitoring and reporting capabilities for systems and resources that allow us as the customer to work proactively before system outages occur, which minimizes potential downtime
Alex Leung profile photo

Return on Investment

PRTG

  • We have alerted our customers to issues or potential issues before they even know there is one - it has allowed us to remain proactive vs. reactive.
  • We have used PRTG as an upsell opportunity for monitoring packages or informational reporting.
  • The initial investment was a little tough but once we got up and running and saw the power of PRTG we were highly satisfied.
Bill Artinger profile photo

WhatsUp Gold

  • The ROI was met after alerting us of our first critical space issue, which allowed us to mitigate the issue without the server going down.
No photo available

Screenshots

Pricing Details

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

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