Punchh vs. TapMango

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Punchh
Score 7.5 out of 10
N/A
Punchh headquartered in San Mateo offers digital marketing for physical retailers, combining AI and machine learning technologies, and a mobile-first approach designed to increase customer lifetime value. Punchh offers partners access to real-time consumer information via a live dashboard, enabling them to create and launch campaigns, target specific user segments and review guest feedback.N/A
TapMango
Score 8.7 out of 10
N/A
TapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.N/A
Pricing
PunchhTapMango
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PunchhTapMango
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
PunchhTapMango
Small Businesses
OneSignal
OneSignal
Score 9.0 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PunchhTapMango
Likelihood to Recommend
9.9
(2 ratings)
9.0
(1 ratings)
Support Rating
9.9
(2 ratings)
-
(0 ratings)
User Testimonials
PunchhTapMango
Likelihood to Recommend
Punchh
We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
Read full review
TapMango
I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.
Read full review
Pros
Punchh
  • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
Read full review
TapMango
  • Through the use of TapMango in our business, we have been able to expand our brand reach.
  • We have experienced improvements in customer retention and sales generation.
  • It generates ease of use for us as a business when it comes to selling.
  • It makes it easy for our customers to browse, place and retrieve orders.
Read full review
Cons
Punchh
  • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
  • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
  • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
Read full review
TapMango
  • Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.
Read full review
Support Rating
Punchh
The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
Read full review
TapMango
No answers on this topic
Alternatives Considered
Punchh
We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
Read full review
TapMango
TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.
Read full review
Return on Investment
Punchh
  • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
  • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
Read full review
TapMango
  • A fast ROI. Including increased sales.
Read full review
ScreenShots