Puppet Enterprise vs. SUSE Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Puppet Enterprise
Score 8.6 out of 10
N/A
Puppet Enteprise is an IT automation and configuration management solution that enables users to manage and automate infrastructure and complex workflows. The vendor states Puppet Enterprise combines both model‑based and task-based capabilities in a way that enables organizations to scale their multi-cloud infrastructure as their automation footprint grows, with more flexibility from both agent-based and agentless capabilities.N/A
SUSE Manager
Score 8.8 out of 10
N/A
German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.N/A
Pricing
Puppet EnterpriseSUSE Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Puppet EnterpriseSUSE Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Puppet EnterpriseSUSE Manager
Small Businesses
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
Medium-sized Companies
Ansible
Ansible
Score 9.0 out of 10
Ansible
Ansible
Score 9.0 out of 10
Enterprises
Ansible
Ansible
Score 9.0 out of 10
Ansible
Ansible
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Puppet EnterpriseSUSE Manager
Likelihood to Recommend
7.0
(12 ratings)
7.6
(11 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(2 ratings)
Support Rating
8.0
(1 ratings)
7.6
(2 ratings)
User Testimonials
Puppet EnterpriseSUSE Manager
Likelihood to Recommend
Perforce Software
Puppet is good enough to get the job done, you can use it to automate deployments and maintain files and configurations, if this is all you're looking for it's great. If you're looking for more control over your systems as a whole without having to write your own scripts or install multiple configuration management systems then Puppet is not what you're looking for.
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SUSE
In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
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Pros
Perforce Software
  • Provides a clear map of how a system is configured
  • Eases the creation of a system in a specific cluster as it is scripted in code
  • Simplifies configuration changes to a cluster or to every system such as rolling out vhost configurations, updating ldap roles, NFS mounts, etc
  • The syntax is very easy to read and carries a lot of fluidity once the language is learned.
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SUSE
  • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
  • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
  • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
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Cons
Perforce Software
  • The setup of Puppet is a nightmare compared to ansible. Anyone watching a youtube video can easily set up ansible with minimal IT knowledge. All one needs is the source IP addresses and we are good to go. Setting up Puppet is a more hands-on task and pushing the puppet agents to all the boxes is another issue. If the installation and setup were simplified like ansible that would attract a lot of people to this platform
  • The syntax of the code for Puppet is not as easy as ansible. Ansible simply follows a YAML format and it's like typing in normal English. Even complicated tasks can be written by just understanding YAML syntax. Perhaps Puppet needs to revisit the lanugage used and try to come up with a much simpler lanugage for writing code. This will make day-to-day usage easier.
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SUSE
  • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
  • More premade saltstate for default applications are always nice to have.
  • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
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Likelihood to Renew
Perforce Software
No answers on this topic
SUSE
I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
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Support Rating
Perforce Software
Puppet has top class support. You can simply mail them with their query and they will respond to your query in a timely manner. We do have enterprise license for puppet. Also there is a vibrant community for puppet out there. So even if you dont purchase a premium support option you can simply google your queries and get answers
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SUSE
SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
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Alternatives Considered
Perforce Software
HPSA is a licensed product and incurs significant upfront investment costs due to COTS licensing. Puppet Data Center Automation has a significantly lower upfront investment and product documentation is more readily available. Chef is a very similar offering, however, at the time our decision was considered, the adoption of Chef vs. Puppet was significantly less in the community.
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SUSE
The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
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Return on Investment
Perforce Software
  • Cut deployment times down to around 1 hour from 4-5 hours.
  • Allows us to get a fully running system up from scratch in around 30 minutes.
  • Allows for a more clear view of what is required to get a host running.
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SUSE
  • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
  • Make it easy to audit our own infrastructure.
  • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
  • 24/7 support team.
  • Automatic deployment.
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