What users are saying about
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<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.4 out of 101
Based on 246 reviews and ratings
Likelihood to Recommend
Qualtrics is well suited for surveys that I can send out. The reminder function is great, I appreciate that a survey and all reminders can be programed all at once. That way I don't have to remember if I sent a reminder or not. I know it is taken care of. I have been told it is not so practical for instant surveys, like at a graduation ceremony where it is necessary to get the URL to an audience.
Feature Rating Comparison
Changes to live survey
Question design help
Multiple question types
Survey logic flexibility
- Qualtrics is great for designing complex surveys. For example, if you want your customers to register for a survey, you can automatically send them the survey link after they register or you can set an exact number of days to wait before sending the survey.
- Qualtrics is ideal for individuals who want to manage their consumer insights data in one location. You can manage the survey from start to finish on the same platform.
- The data analysis features in Qualtrics is incomparable to other software programs on the market. You can export your data, but you rarely need to because the reporting feature gives you 90% of what you need with the click of a few buttons.
- While the user interface is excellent, it can be improved further to create a more pleasing user experience. Some options are hidden at places that are not intuitive enough.
- It's currently not easy to customize the look and feel of the survey without using CSS.
Likelihood to Renew
Based on 41 answers
Based on 10 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Based on 11 answers
One point docked since waiting times occur occasionally and another point docked for the long time it takes for an email response.
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Based on 1 answer
I haven't used any product that's superior to Qualtrics for what it does and I'm not aware of any.
Return on Investment
- The greatest impact Qualtrics has had on me is on my time. I am so much more efficient with this platform. The ease of programming and simple abilities to program skip or display logic has even helped me become better at writing because it opened up so many new survey design possibilities.
- In terms of our business, the ease of programming cut the project timeline in half. No longer do we have to send drafts back and forth with the programmer at a cost every time. The platform has streamlined our process and allowed us to complete more projects in a year and increase our revenues.
- In terms of cost, this platform is just a fraction of what we used to pay to run national and regional surveys.
QualtricsSee All (3) Qualtrics Screenshots
Premium Consulting/Integration Services
Entry-level set up fee?