What users are saying about
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Top Rated
274 Ratings
13 Ratings

Qualtrics

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Top Rated
274 Ratings
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Score 8.1 out of 101
13 Ratings
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Score 6 out of 101

Likelihood to Recommend

Qualtrics

Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Joshua Melder profile photo

Vision Critical

If you need a robust back end statistical program, this is not for you. If you are looking for a slick, interactive media survey tool it deserves a strong look.
No photo available

Feature Rating Comparison

Survey Format & Appearance

Qualtrics
8.7
Vision Critical
5.0
Survey templates
Qualtrics
8.9
Vision Critical
5.0
Themes
Qualtrics
8.4
Vision Critical
5.0
Custom logo/branding
Qualtrics
8.8
Vision Critical
5.0

Survey Content

Qualtrics
8.7
Vision Critical
4.7
Changes to live survey
Qualtrics
8.9
Vision Critical
5.0
Question design help
Qualtrics
8.3
Vision Critical
5.0
Multiple question types
Qualtrics
8.9
Vision Critical
4.0

Survey Logic

Qualtrics
8.1
Vision Critical
4.0
Survey logic flexibility
Qualtrics
8.1
Vision Critical
4.0

Survey Reporting & Analytics

Qualtrics
7.9
Vision Critical
4.8
Response tracking
Qualtrics
8.6
Vision Critical
5.0
Data export
Qualtrics
8.5
Vision Critical
6.0
Standard reports
Qualtrics
8.1
Vision Critical
5.0
Custom reports
Qualtrics
8.1
Vision Critical
5.0
Analytics
Qualtrics
6.3
Vision Critical
3.0

Survey Administration & Security

Qualtrics
8.8
Vision Critical
6.0
Access controls
Qualtrics
9.1
Vision Critical
6.0
Compliance
Qualtrics
8.4
Vision Critical

Survey Distribution

Qualtrics
8.0
Vision Critical
Vendor-offered crowdsourcing
Qualtrics
8.3
Vision Critical
Respondent restrictions
Qualtrics
7.8
Vision Critical

Pros

Qualtrics

  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason profile photo

Vision Critical

  • Very easy to learn. Everything is fairly intuitive.
  • Great customer service. As I learned the software, I had lots of questions, ranging from survey methods to technological design questions, and Vision Critical provides a lot of online support, as well as personal support over the phone and online. They even created regular reports for us to show the health of our panels
  • If you can see that you won't meet the number of responses you need, Vision Critical can help get your survey out to their very large panels and get your response rate up.
  • Vision Critical easily integrates your panels/respondents and surveys into one tool - very manageable! You can easily see previous communications, surveys, newsletters, etc., and see response rates for certain segments, all in one tool.
No photo available

Cons

Qualtrics

  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson profile photo

Vision Critical

  • Some things on Vision Critical allow for customization, but other pieces seem cumbersome. Based soley on the survey piece of this software, I would rate it better than most basic online survey tools (surveyMonkey or Zoomerang), but not as customizable as some of the more advanced solutions (like Qualitrics)
  • The tool in Vision Critical that allows you to see survey data and reports is unwieldy and complicated to use.
No photo available

Likelihood to Renew

Qualtrics

Qualtrics 9.4
Based on 41 answers
We won't use anything other than Qualtrics going forward. I've never seen a better product
Erika Meeske profile photo

Vision Critical

Vision Critical 7.5
Based on 6 answers
Vision Critical often requires you to dump the data to a statistical program. I hate that step. You waste time, and improve the chance of data being lost, or changed.
No photo available

Usability

Qualtrics

Qualtrics 8.6
Based on 10 answers
Qualtrics is pretty easy to learn and use although I've seen some beginner users get overwhelmed at first. I like the pop-up pictures (a slider will look like this, a vertical multi-response question will look like this). It is also really easy to experiment and try out new features. Some of the more advanced features (reporting, data exports, survey distribution within the tool, etc.) could use some usability enhancements, but overall the tool is good. In summary, it isn't Apple where my kids can figure it out with no help but it also is far better than most business software packages. For the big bang for you buck, I'm a fan.
Ben Lawder profile photo

Vision Critical

Vision Critical 3.0
Based on 1 answer
I think there is a ton of room to improve, in things as simple as aesthetics and other areas of logical flow when it comes to creating and then launching a survey, as well as providing descriptors for what each field is referencing. For instance, there are like 5 date fields to be filled out, but no button near them that says "this date will determine _________" and I am not about to go back into the training module, which was confusing enough to FIND, let alone work through to find just ONE answer.
John Sloneker profile photo

Support

Qualtrics

Qualtrics 10.0
Based on 11 answers
They've always been quick and knowledgeable.
Asif Mehedi profile photo

Vision Critical

Vision Critical 10.0
Based on 1 answer
Absolutely fantastic support team. Willing to help you online through vast collection of how-to guides and resources, online via chatbox, or over the phone. Even though we were in different time zones, they were always available. Very helpful and knowledgeable
No photo available

Online Training

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek profile photo

Vision Critical

No score
No answers yet
No answers on this topic

Implementation

Qualtrics

Qualtrics 9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider profile photo

Vision Critical

No score
No answers yet
No answers on this topic

Alternatives Considered

Qualtrics

I used to pull my hair out using IBM SPSS. The instructions were difficult to follow and the programming took forever. Since we have sued Qualtrics I have never used anything else since. If I never have to open IBM SPSS again it'll be too soon. One other thing that I forgot to say about the benefits of this platform is the ability to enter raw data from previous surveys (pre-Qualtrics) and use the Qualtrics platform to analyze the old data or compare with new survey data. This is a huge bonus since we often like to compare our regional and national surveys to previous years
Erika Meeske profile photo

Vision Critical

Based on ease of use and having the most varied tools available, Vision Critical would be the best. Based on ability to higher response rates and increase engagement of respondents, Vision Critical would be the best. Based on ability to customize, Vision Critical falls short of advanced tools like Qualtrics, and completely customizable tools like paper surveys. The company chose VC because we weren't doing any really off-the-wall designs or surveys, and we wanted to be able to reach and engage with specific groups of consumers
No photo available

Return on Investment

Qualtrics

  • Helps us cut out administration time we used to have running our surveys on SurveyMonkey (because we have to list different countries and different organizations within those countries and link them together using logic and so on).
  • Helps us get more out of our data (using TextIQ for open-ended questions, using descriptive analysis is faster than Excel, and it can compare variables which we never used to do).
Amy Pearce profile photo

Vision Critical

  • Vision Critical has definitely lead to better customer service and allowed the company to give more to the customer than they expected, because VC is so efficient and easy to use.
No photo available

Screenshots

Vision Critical

Pricing Details

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Vision Critical

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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