Likelihood to Recommend Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
Read full review For any customer that has a complex network environment spanning globally, skybox helps manage firewall policy compliance for many vendors quite easy. It has a variety of security and network vendors that it is compatible with in its database.
Read full review Pros It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first Read full review Skybox manages compliance for firewalls better than we have seen with other tools. Skybox integrates into standard change management tools so change control can flow through Skybox and assist with all decisions to implement a change. The Skybox network map is more detailed than other management tools showing us paths other tools didn't find. Read full review Cons This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative. The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need. Read full review User experience. On the first approach, it's not the simplest tool that I have ever used. Web-based console. In my honest opinion it's very important [to have] this type of functionality to extend the use of Skybox. Too many updates of the product. Read full review Usability Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
Read full review It is user friendly and quite easy to use. It centralizes all info in one portal and generates good reports to help you visualize and assess your change management decision
Read full review Support Rating They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
Read full review The support team needs to be improved especially in their response and awareness about recent bugs in their solution. For example, sometimes they are not aware about how to integrate specific vendors like Microsoft Azure and they still don't have answers to it until now.
Read full review Alternatives Considered As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
Read full review Read full review Return on Investment Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software. Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements. Read full review Overall ROI is good as this product is an augmentation for us but we already have a mature security program with an experienced security team so the ROI is high. Read full review ScreenShots