Qualys TruRisk Platform vs. SEON. Fraud Fighters

Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.

Incentivized

One of the ways SEON works is by preventing payment fraud and bonus abuse. SEON can verify users in real-time by analyzing digital footprints, device data, and behavioral patterns to identify high-risk transactions. It also detects chargeback. In my daily work task, I come across players who are unable to purchase due to these Chargeback errors and with SEON working on clean and on time, the issue is addressed in a timely manner and can be escalated. It stops the player from making additional purchase which could put our company at a disadvantage, in case player continues to file Chargeback, so we have control over the purchases and can have the issue rectified early and effectively.

Incentivized

• It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
• It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
• It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first

Incentivized

• Identifies chargeback issues
• Display all relevant info on front page
• Automatic block on accounts that may give a high red flag

Incentivized

• This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
• The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.

Incentivized

• I wish that SEON. Fraud Fighters had a live tracking map of orders.
• Maybe IP check could be more precise with mobile IPs.

Incentivized

Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.

Incentivized

very disappointed that they more than doubled their pricing within just 5 weeks, especially after being a loyal customer for 4 years. In my opinion, the new pricing is unreasonable for startups, and they refused to adjust it by even a dollar.

They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.

Incentivized

Their support is great, but it would be a lot better if they would have agents always ready to help.

As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.

Incentivized

SEON: Offers real-time fraud detection with advanced digital footprinting, device fingerprinting, and behavioral analytics. Analyzes data from multiple sources (email, phone, IP address, social media) to build detailed user profiles. Customizable risk scoring and rule-setting allow businesses to tailor fraud prevention to their specific needs. ACOMS Risk Assessment: Typically focuses on risk assessment in financial transactions, often with more rigid and pre-configured parameters. May not provide the same level of granular control or real-time insights for businesses outside traditional finance. Advantage: SEON’s broader and more flexible features make it a better fit for industries beyond traditional finance, such as e-commerce, gaming, and subscription services.

Incentivized

• Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software.
• Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements.

Incentivized

• It helps positively by finding early chargebacks
• It helps positively by help stopping fraud with high fraud scores implemented
• It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback

Incentivized