What users are saying about
20 Ratings
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Score 7.2 out of 101
75 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Veritas Backup Exec

My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it
Jeff Daniels profile photo

Feature Rating Comparison

Data Center Backup

Quest Rapid Recovery
6.7
Veritas Backup Exec
7.7
Universal recovery
Quest Rapid Recovery
8.0
Veritas Backup Exec
7.2
Live recovery
Quest Rapid Recovery
8.0
Veritas Backup Exec
7.6
Recovery verification
Quest Rapid Recovery
9.1
Veritas Backup Exec
7.8
Business application protection
Quest Rapid Recovery
6.4
Veritas Backup Exec
7.7
Multiple backup destinations
Quest Rapid Recovery
9.8
Veritas Backup Exec
7.9
Incremental backup identification
Quest Rapid Recovery
7.0
Veritas Backup Exec
8.5
Backup to the cloud
Quest Rapid Recovery
5.1
Veritas Backup Exec
7.0
Deduplication and file compression
Quest Rapid Recovery
3.1
Veritas Backup Exec
6.9
Snapshots
Quest Rapid Recovery
4.1
Veritas Backup Exec
6.9
Flexible deployment
Quest Rapid Recovery
Veritas Backup Exec
7.0
Management dashboard
Quest Rapid Recovery
Veritas Backup Exec
7.6
Platform support
Quest Rapid Recovery
Veritas Backup Exec
8.4
Retention options
Quest Rapid Recovery
Veritas Backup Exec
8.5
Encryption
Quest Rapid Recovery
Veritas Backup Exec
8.3

Pros

Quest Rapid Recovery

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo

Veritas Backup Exec

  • Symantec is probably the best known and most widely use backup software - the benefit to this is that most IT staff of a certain level usually have had some exposure to one version of the software or another.
  • Product Maturity - It is very intuitive, and because of the product's maturity the menus and options are laid out particularly well.
  • Robust & reliable - the system is a proven solution with excellent support in place also.
No photo available

Cons

Quest Rapid Recovery

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo

Veritas Backup Exec

  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
No photo available

Likelihood to Renew

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 7.3
Based on 2 answers
I would have given it a 10 but my organization doesn't currently use Symantec
No photo available

Implementation

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo

Veritas Backup Exec

No score
No answers yet
No answers on this topic

Alternatives Considered

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available

Veritas Backup Exec

Our version of Backup Exec lacked the appropriate VM support, although I believe that such support is better in 15 and 16 versions. We currently use a combination of Backup Exec and Acronis - our parent company uses Veeam.
No photo available

Return on Investment

Quest Rapid Recovery

  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Tony Albanese profile photo

Veritas Backup Exec

  • Veritas Backup Exec is good for single file restores. We have had to restore files from a few months back without any problem.
  • Veritas has saved us money by reverting work that was overwritten by a past employee.
  • Sometimes tapes can be overwritten by accident when you inventory it for restore, which can be an issue.
Michael Hylek profile photo

Pricing Details

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veritas Backup Exec

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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