What users are saying about
24 Ratings
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Score 7.4 out of 101
52 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
No photo available

Feature Rating Comparison

Data Center Backup

Quest Rapid Recovery
8.7
Veritas NetBackup
8.1
Universal recovery
Quest Rapid Recovery
9.0
Veritas NetBackup
7.7
Live recovery
Quest Rapid Recovery
9.0
Veritas NetBackup
6.8
Recovery verification
Quest Rapid Recovery
8.0
Veritas NetBackup
7.9
Business application protection
Quest Rapid Recovery
6.4
Veritas NetBackup
7.6
Multiple backup destinations
Quest Rapid Recovery
9.0
Veritas NetBackup
8.1
Incremental backup identification
Quest Rapid Recovery
10.0
Veritas NetBackup
8.5
Backup to the cloud
Quest Rapid Recovery
5.1
Veritas NetBackup
9.2
Deduplication and file compression
Quest Rapid Recovery
9.9
Veritas NetBackup
8.6
Snapshots
Quest Rapid Recovery
9.9
Veritas NetBackup
7.7
Flexible deployment
Quest Rapid Recovery
8.0
Veritas NetBackup
7.6
Management dashboard
Quest Rapid Recovery
10.0
Veritas NetBackup
7.8
Platform support
Quest Rapid Recovery
9.0
Veritas NetBackup
8.7
Retention options
Quest Rapid Recovery
10.0
Veritas NetBackup
9.2
Encryption
Quest Rapid Recovery
Veritas NetBackup
8.1

Pros

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
No photo available

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
No photo available

Cons

Quest Rapid Recovery

  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
No photo available

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings profile photo

Likelihood to Renew

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
No photo available

Support

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 1 answer
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
No photo available

Veritas NetBackup

Veritas NetBackup 8.5
Based on 2 answers
Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.
No photo available

Implementation

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo

Veritas NetBackup

No score
No answers yet
No answers on this topic

Alternatives Considered

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton profile photo

Return on Investment

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M profile photo

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons profile photo

Pricing Details

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Quest Rapid Recovery
7.9
Veritas NetBackup
8.4

Likelihood to Renew

Quest Rapid Recovery
Veritas NetBackup
9.0

Support

Quest Rapid Recovery
10.0
Veritas NetBackup
8.5

Implementation

Quest Rapid Recovery
6.0
Veritas NetBackup

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