Likelihood to Recommend
Quickbase is very useful for data sorting and viewing, would be good in sales and product development applications. However, in terms of lead generation and marketing funnels, it does not have the same functions as most Marketing online CRM options.
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Well Suited - Collecting data and organizing it. - Eliminate a lot of admin work. - Send auto-response emails to customers/users. - Notify relevant users when the data is updated. - Creating business process flows. Less Appropriate - If creating a flow to create a pdf file that combines all the attachments into one pdf file. - Flow will fail sometimes if the flow is too long and complex and if the flow connections are changed from one user to another.
Read full review Pros The granular permissions and roles that Quickbase offers are great in ensuring that the right people have access to the right information at the right time, which is crucial for maintaining the security and integrity of our organization's data. It's no-code app development allows our teams to easily manage complex projects without the need for traditional development, maintenance, and deployment costs. Automated workflows and continuous deployment capabilities make it easy to connect existing data and avoid duplicating efforts Read full review "When an item is changed in a SharePoint list, do ____" - very easy to trigger massive flows of data based upon a one-field change on a SharePoint list. Being able to manually trigger from a Microsoft PowerApp button press to perform actions. Scheduled tasks - once a day, get every record in (LIST) with (Filters) and do (Stuff) to them. Read full review Cons One of the areas that Quickbase could be better is on connectivity to other products. Quickbase is building out an integration platform called Pipelines, and does have an Open API, so the ability is there. It covers the major hitters, like Salesforce integration, Gmail, Google Docs, etc. But, the world is full of apps and there's people using thousands of different tools in their business. QuickBase can actually take some of those tools and build out the solution within its own platform, making some of those other apps obsolete. But as a business, I might have 10 different tools that my client or staff is using, and changing isn't in scope right now. Quickbase doesn't have a plug and play solution to integrate everything a client might be using. So being able to connect to more of the tools that everyday businesses are using would be an area of opportunity. But the list of capabilities IS growing every year. Read full review I think general training could be improved. I'm sure there are many more uses than the simple automation tasks I was using Power Automate for, but I didn't have the time or bandwidth to dig through Microsoft's documentation on the tool. Read full review Likelihood to Renew
With Salesforce being such a presence in business operations, we've had to "fend off" being asked to replace our QB apps with in-house/out of the box apps from Salesforce. With the cost of Quick Base and having to justify keeping it instead of Salesforce, it's been a challenge we've been fighting.
Read full review Usability
Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
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For most tasks WinAutomation is great and easy to use. You just set up tasks on a step by step basis and you can even tell the program what to do when there is an error (such as continue with job). Sometimes with complicated web extraction jobs it would be good to be able to easily extract data from the web page source.
Read full review Reliability and Availability
Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
Read full review Performance
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
Read full review Support Rating
The help and documentation are top notch and available 24/7. The community also provides an additional layer of assistance and creativity in problem solving. For bugs and support the QuickBase team themselves are second to none. Immediate response with a case number and personalized support. They do not quit until they've solved your issue - even if your issue is that you're confused about how something works and misinterpreted or couldn't find the documentation. They'll helpfully and knowledgeably walk you through any problem from the syntax of a difficult formula to enterprise level governance and data management issues.
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So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Read full review In-Person Training
It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
Read full review Online Training
Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
Read full review Implementation Rating
I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
Read full review Alternatives Considered
I've looked at some other ones. I believe Amazon has one that I looked into, but it looked a lot more complicated than what Quickbase offers. There was another one that was suggested for me to look into. I think it was a Microsoft version of once again looked into it, I was like, you still need to have some technical knowledge behind it in order to make it function.Whereas Quickbase, you don't need that. It's set out pretty plain language for anybody to pick up and start using
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Microsoft Power Automate is the first flow-based service that I have used, and I loved its convenience. It does take some time to learn and a lot of research. I recommend that you first plan out how you imagine that the flow should work and change things around as you start creating the flows.
Read full review Scalability
It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
Read full review Return on Investment Improved Customer Satisfaction by reducing time to market that too with a product with a great user experience. Huge Cost Saving by FTEs reduction and Improved productivity Added efficiencies The client asking for QuickBase but having a huge user base, due to licensing cost we have to offer another alternative solution. Read full review Power Automate has allowed us to create applications or customer interfaces we would not have been able to if we weren't able to move data around like we can with Power Automate Power Automate helped us connect 3rd party systems that previously had no connection by passing data between different channels. This reduces license counts. Read full review ScreenShots