Likelihood to Recommend QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
Read full review For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Read full review Pros Detailed organization of financial information Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud. Ease of overall use Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials. Read full review Simple to implement and use. Operation very intuitive so new employees are quickly trained. It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company. Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support. Scalable plenty of room to grow as the business grows without being bloated. Pricing is very reasonable. Read full review Cons I would like to see more ways to customize reports and have that process be more user friendly. I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year. Read full review It's painfully slow even for mid-sized businesses like ours without millions of transactions. It crashes very, very often and has numerous critical failures. Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work. Read full review Likelihood to Renew We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
Read full review Usability QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Read full review It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
Read full review Reliability and Availability They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
Read full review Performance QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review Support Rating Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
Read full review In-Person Training It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review Online Training easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review Implementation Rating If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Read full review Alternatives Considered We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
Read full review I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Read full review Scalability It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review Return on Investment Good value for the price. The initial setup was quick and easy. When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds. Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies. Read full review We have seen increased efficiencies for our team members processing orders and fulfillment as they are now integrated. We have cut paper/printing/mail expenses by 500% of what we previously spent. Our overall cash management has improved with the visibility from Bank Reconciliation and Financial Reporting. Read full review ScreenShots Sage 100cloud Screenshots