What users are saying about
Top Rated
71 Ratings
37 Ratings
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Score 9.4 out of 100
Top Rated
71 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Qvidian RFP & Proposal Automation

This software is very well-suited to companies who find themselves expanding their footprint, the number of their Sales representatives, their territories, and/or their products and services and need to maximize their ability to both keep up with those demands whilst streamlining their proposal resources.Further, this is a very powerful tool with a lot of features and functionality including CRM plug-in and reporting. Thus, it may be less appropriate for a very small organization with only one product and that is also blessed with lengthy cradle-to-grave turnaround windows.In addition, to better the odds for success an investment in upfront personnel training and either a dedicated periodic window of time and/or dedicated person(s) for content upkeep are prudent.Finally, working with the vendor is a delight as they make every effort to maintain and deliver a product that both meets your needs and on which you can rely.
Gerald Thompson | TrustRadius Reviewer

Tenfold

If there are situations where a customer is hard to reach, Tenfold allows easy pushing forward of reminders.In a high volume call system, it provides the ability to focus on your productivity and let Tenfold worry about the call logging, scheduling, and general call management on a day by day basis.
Ricky Fox | TrustRadius Reviewer

Feature Rating Comparison

Proposal Creation & Organization

Qvidian RFP & Proposal Automation
10.0
Tenfold
Proposal branding
Qvidian RFP & Proposal Automation
10.0
Tenfold
Proposal templates
Qvidian RFP & Proposal Automation
10.0
Tenfold
Proposal content library updates
Qvidian RFP & Proposal Automation
10.0
Tenfold
Guided proposal creation
Qvidian RFP & Proposal Automation
10.0
Tenfold
Searchable proposal database
Qvidian RFP & Proposal Automation
10.0
Tenfold

Proposal Collaboration & Workflow

Qvidian RFP & Proposal Automation
10.0
Tenfold
RFP management & response
Qvidian RFP & Proposal Automation
10.0
Tenfold
Proposal collaboration & approval
Qvidian RFP & Proposal Automation
10.0
Tenfold
User permissions/proposal editing controls
Qvidian RFP & Proposal Automation
10.0
Tenfold
Sales proposal workflow
Qvidian RFP & Proposal Automation
10.0
Tenfold
Proposal automation user interface
Qvidian RFP & Proposal Automation
10.0
Tenfold

Pros

Qvidian RFP & Proposal Automation

  • Using Qvidian as an RFP tool has made a difference in our RFP process, turn-around time, and content development. It's helped us streamline our RFP process so that we are able to produce the majority of the document before the kick-off meeting, which means we have more time to customize and refine the document before it goes to print.
  • Additionally, it took several hours before to gather all of the basic data we needed for an RFP, but now we can have the majority of the response ready in under 15 minutes in most cases. We are also able to start projects from our phones (iPhone thru Safari) or on an iPad. This has been extremely helpful while traveling.
  • Finally, our content is centrally located on a searchable database. Previously we had used several free tools to aid in content storage that would allow us access easily via search. It never seemed to do what we wanted, and when we did find something, we weren't sure if it was the most current or usable. The library functions in Qvidian have been a huge help, and has changes the way we collect data, and retrieve it.
Lauren Whiteaker | TrustRadius Reviewer

Tenfold

  • Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
  • Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
  • The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
Linda Brann | TrustRadius Reviewer

Cons

Qvidian RFP & Proposal Automation

  • One area where Qvidian occasionally struggles is feature regression. For instance, the editing option that puts multiple records into one document had always been present in Qvidian; however, when the multi-edit feature that only allows editing one record at a time was released in version 9.1, the original editing functionality was removed. This caused me a lot of frustration, as it severely slowed down my work flow since I could now only see and edit one record at a time. It wasn't until a year later when version 10 was released that the old editing functionality was added back. However, one bright spot of version 9.1 was an added feature that allowed organizing records by simply dragging and dropping them into different categories. This was much easier than having to right click on a record, select Move, then right click on a folder and select paste. However, with version 10, this feature was removed and I'm now back to having to right click on records instead of dragging and dropping. It seems that with each release, I never know if something I like will be taken away or if something I don't like will be added -- sometimes it's both.
  • A recent change that was added in version 10.1 that I personally view as a negative is that Qvidian now handles all requests server side instead of on the user's computer. This means that if a user wants to export or edit a large number of records, they have to wait for Qvidian's server to generate a report of those records. Depending on the number of records, this can be very quick (a few seconds) or very long (I've waited up to 20 minutes before) depending on how taxed Qvidian's servers currently are. I understand the reasoning behind the move, in that it takes the load off of a user's computer so that other applications they currently have open aren't affected by added memory usage, but in practice I find that it only slows down my workflow. Any somewhat modern PC shouldn't have any trouble handling a large report request from Qvidian.
  • Although Qvidian is certified for use in several different browsers (Internet Explorer, Firefox, and Chrome for Windows), it doesn't offer the same functionality in each one. For instance, in Explorer, when a record is selected for editing or export, it will automatically open in Word. In Firefox, a pop-up dialog appears and a user has to click Open in order for the record to appear in Word. And in Chrome, the file is added to the download bar and a user must click on the file there for it to open, unless they add an exception to .docx file types to automatically open in Word (which I had to do, since I prefer using Chrome). Other simple features such as right clicking on a folder or record to bring up Qvidian's context menu are hit or miss depending on the browser. In Explorer, everything is generally smooth, though the browser itself is slower than the other choice. In Firefox, right clicking generally works but sometimes has some hiccups, and in Chrome, more often than not right clicking brings up Chrome's context menu instead of Qvidian's, which often leads to having to first select a folder and then click the dedicated Actions button in Qvidian to perform the desired action. No matter which browser you use, there will be some sort of functionality that doesn't quite work as expected.
Brian Kravitz | TrustRadius Reviewer

Tenfold

  • There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
  • It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
  • There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
Joel Brache | TrustRadius Reviewer

Likelihood to Renew

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 8.0
Based on 32 answers
The tool provides us with the functionality we need to perform more efficiently and we have not identified another product that offers enough "nice to haves" in addition to the "must haves" to warrant a compelling reason for changing tools.
Michelle Palasek, CF APMP | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Usability

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 9.0
Based on 8 answers
The shift they made in architecting documents from content to outline, is now reversed allowing outline creation first, then content which is more natural. But, due to the fact that we went through a migration of content to get to the new version, it feels less optimized than if we would have re-implemented.

End users having to configure settings more often than desired
Anonymous | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Reliability and Availability

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 10.0
Based on 1 answer
Qvidian system maintenance is performed on weekends, usually at odd hours, and advanced notice is given so that teams can plan accordingly.
Gerald Thompson | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Performance

Qvidian RFP & Proposal Automation

Remote or VPN employees seem to have somewhat slower access time. Server maintenance has improved performance.

Finding occasional recurring prompts to update settings in Microsoft (Explorer, Word, Excel, Powerpoint)
Anonymous | TrustRadius Reviewer

Tenfold

No answers on this topic

Support

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 10.0
Based on 6 answers
They are very much in support of great customer service. They respond quickly with emails and in some cases phone calls to resolve any issues and often times user questions in the past when I could not figure something out.
Nancy Bergantzel CF APMP | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

In-Person Training

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 6.0
Based on 1 answer
Live instructor training is expensive, though we have had instructors come to our offices for a ‘refresher’ before. The refresher was more of a “let us fix that for you” than a training on how to do it ourselves.
Anonymous | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Online Training

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 9.0
Based on 2 answers
Online training is limited in my opinion.
Anonymous | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Implementation

Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation 10.0
Based on 4 answers
IT works great. UPgrades are handled automatically. I was not involved in setup but I know they are there when we need them
Nancy Bergantzel CF APMP | TrustRadius Reviewer

Tenfold

No score
No answers yet
No answers on this topic

Alternatives Considered

Qvidian RFP & Proposal Automation

We have been using Qvidian for years, when Compass was introduced in our company. Having spent over a year using Compass, I would not recommend it for writing proposals. In all fairness, that is not Compass' strength.Compass is ok for general document sharing for informational purposes. It does have a Presentation Builder function for creating PowerPoint presentations, but it is cumbersome and not very flexible. Specifically, the linkage is awkward and files may have to be re-linked when they are updated. In addition, the architecture only allows you to create a couple of levels of content. The search function is very limited. Compass is a newer project and has not fully matured.
Susan Madden | TrustRadius Reviewer

Tenfold

In fairness, this product was rolled out to our entire team, and therefore I have not used other (similar) call tracking software. That said, I have been very pleased with all of the features it does offer, and would be reluctant to change products based on the successes in productivity we've experienced with Tenfold. If anything, we would hope to continue to see improvements in this product, rather than switching to something else
Anonymous | TrustRadius Reviewer

Return on Investment

Qvidian RFP & Proposal Automation

  • The positive impact has been to know we have a system that can house legally-approved responses to questionnaires. The good about this is that if we have a simple RFI that does not require a lot of response customization, we can draw upon previously-approved responses and create output MUCH quicker, without the need of laborious and time-consuming legal reviews of RFIs or DDQs we produce for prospective clients. Quicker, easier output with less internal review = efficient RFI process and quicker turnaround time to respond to our client/prospective client base.
  • The negative impact has only been the time it takes to orient oneself with the program, and REMAIN oriented. As we do not do RFIs on a daily basis, it is easy for us to become rusty, or to take short-cuts because we do not have time to re-train on the program. Those shortcuts and workarounds tend to cause us not to use the program to its full potential and lead to counter-productivity in some cases.
Megan J. | TrustRadius Reviewer

Tenfold

  • It definitely has helped keep me organized to best help my customers and get them to make purchases because I already know what is going on when they call.
  • I am sure that I have been able to sell more than the cost of what Tenfold is for me so that is great!
  • It is a great tool to keep track of customers needs and then you can flip that into taking care of the customer and getting the sale.
Tanner Meyerhoffer | TrustRadius Reviewer

Screenshots

Pricing Details

Qvidian RFP & Proposal Automation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Tenfold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Qvidian RFP & Proposal Automation
10.0
Tenfold
8.4

Likelihood to Renew

Qvidian RFP & Proposal Automation
8.0
Tenfold

Usability

Qvidian RFP & Proposal Automation
9.0
Tenfold

Reliability and Availability

Qvidian RFP & Proposal Automation
10.0
Tenfold

Support

Qvidian RFP & Proposal Automation
10.0
Tenfold

In-Person Training

Qvidian RFP & Proposal Automation
6.0
Tenfold

Online Training

Qvidian RFP & Proposal Automation
9.0
Tenfold

Implementation

Qvidian RFP & Proposal Automation
10.0
Tenfold

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