Blackbaud Raiser's Edge NXT vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Raiser's Edge NXT
Score 7.5 out of 10
N/A
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.N/A
Salesforce Sales Cloud
Score 8.4 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Editions & Modules
No answers on this topic
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
Offerings
Pricing Offerings
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Considered Both Products
Blackbaud Raiser's Edge NXT
Chose Blackbaud Raiser's Edge NXT
Raiser's Edge is built for fundraising and you can tell. It is a lot easier to use and made specifically to capture pertinent fundraising data.
Chose Blackbaud Raiser's Edge NXT
Salesforce is very strong with this AI and enabling staff to be more effective in their daily engagement with prospect per their goals.RE could be more competitive if they offered this support as stands part of service contract.
Chose Blackbaud Raiser's Edge NXT
I prefer RE to Salesforce CMS. RE is way less complicated and has a lower barrier for entry. The training is also easier. It works better to manage real donor relationships, integrates with Outlook, pulls lists easier and has a way better email messaging tool.
Chose Blackbaud Raiser's Edge NXT
I thought Salesforce was annoying but it NEVER crashed like BB frequently does, SF data was reliable and easily managed. SF had a centralized database that we trusted, not 2 similar yet not wholly connected databases like RE and NXT. I would prefer to return to SF since I know …
Chose Blackbaud Raiser's Edge NXT
I have been using Blackbaud products at various organizations for 20 years, I have some experience with other systems, but have always come on board where Blackbaud was already in place.
Chose Blackbaud Raiser's Edge NXT
In my opinion, Blackbaud Raiser's Edge NXT is far superior to Salesforce for our particular needs. It is more user-friendly and encompasses a vast amount of data that is required to manage the needs of our constituents, which is crucial to our mission. It has become almost …
Chose Blackbaud Raiser's Edge NXT
Blackbaud Raiser's Edge NXT provides a more industry-standard experience anticipated by fundraising professionals. It is a more comprehensive and well-thought-out tool and interfaces for advancing development efforts.
Chose Blackbaud Raiser's Edge NXT
Two completely different things.
Chose Blackbaud Raiser's Edge NXT
I did not select Blackbaud Raiser's Edge NXT but rather inherited it. I believe Salesforce is more customizable which, if you were involved during the implementation phase and aware of organization-specific customizations, makes for an overall better user experience and ability …
Chose Blackbaud Raiser's Edge NXT
Raiser’s Edge is superior to the other products I’ve mentioned. But that doesn’t mean the other products are out of the running. There is a great deal of backend support needed for this product as well as some of the others. Some of them have less functionality, but also less …
Chose Blackbaud Raiser's Edge NXT
I have used many other databases - none compare to Raiser's Edge. Many of the other systems have some features RE has but not all of them. Raiser's Edge has the ability to connect with your Donor, see their wealth screening, past donations and every detail imaginable about …
Chose Blackbaud Raiser's Edge NXT
We did not seriously consider another donor database as we were entering a pilot program with other non profits led by a nonprofit using Blackbaud products. It was viewed as easier to all be on similar products as we built out the program. However, as more affiliates have …
Chose Blackbaud Raiser's Edge NXT
Blackbaud is very robust but the user-friendly portion is weak. All the other CRMs look newer, easier to navigate, and actually a pleasant experience. Blackbaud is just not easy on the eyes. TOO MANY OPTIONS.
Chose Blackbaud Raiser's Edge NXT
Blackbaud is a best-in-class system...they have been doing this longer than the competition and only work with nonprofits (unlike Salesforce, which has a more general use for various industries). Blackbaud Raiser's Edge NXT was easy to use, has the functionality to do a lot …
Chose Blackbaud Raiser's Edge NXT
Raiser's Edge NXT has an advantage because it is configured to be used by fundraisers out of the box, with no developer required. Integrated solutions reduce the need to export/import data.
Chose Blackbaud Raiser's Edge NXT
I've used Salesforce in the past however Raiser's NXT to me is more updated, visually appealing and user-friendly. Also, Blackbaud just has a large array of tools we use on a daily basis so we have a contract and package with them. We currently have a Blackbaud hosted website, …
Chose Blackbaud Raiser's Edge NXT
We began with a customized Microsoft Access database and grew out of it pretty quickly as we discovered there were more ways we wanted to use our donor information. As we grew, we recognized the need to have a more robust database to follow up, monitor, and organized our gifts.
Chose Blackbaud Raiser's Edge NXT
Raiser's Edge 7.93, Salesforce, Viking
Chose Blackbaud Raiser's Edge NXT
I have used Patron Edge (formerly a Blackbaud product), Education Edge, SalesForce, Tessitura, and Senior Systems. I've also used a few custom CRM's in the Real Estate industry. Some of these other systems have other or multiple purposes, so they may be a better fit depending …
Chose Blackbaud Raiser's Edge NXT
It has been great to move to Raiser's Edge. I've worked with several systems over the years and Blackbaud's products have always turned out to be the best in the nonprofit world. Raiser's Edge was built for nonprofits -- not a business-based CRM shoe-horned for a nonprofit. …
Chose Blackbaud Raiser's Edge NXT
We have recently evaluated Salesforce for Non-Profits. We have other departments that need to track vendors, actions, give access to consultants, run analysis, and possibly provide email marketing. At this time NXT does not provide all that Salesforce can. We understand that …
Salesforce Sales Cloud

No answer on this topic

Top Pros
Top Cons
Features
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
Blackbaud Raiser's Edge NXT
6.6
6 Ratings
29% above category average
Salesforce Sales Cloud
-
Ratings
Constituent engagement and marketing7.26 Ratings00 Ratings
Social listening7.02 Ratings00 Ratings
Digital advocacy enablement5.73 Ratings00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.0
9 Ratings
14% above category average
Salesforce Sales Cloud
-
Ratings
Reporting and data visualization7.69 Ratings00 Ratings
Wealth screening6.58 Ratings00 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of Product A and Product B
Blackbaud Raiser's Edge NXT
5.1
8 Ratings
16% above category average
Salesforce Sales Cloud
-
Ratings
Online donation options8.08 Ratings00 Ratings
Event registration and ticketing7.58 Ratings00 Ratings
Text and phone donations2.01 Ratings00 Ratings
Volunteer shift management2.01 Ratings00 Ratings
Mobile event check-in6.02 Ratings00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.6
9 Ratings
18% above category average
Salesforce Sales Cloud
-
Ratings
Role-based user permissions8.99 Ratings00 Ratings
Mobile access8.09 Ratings00 Ratings
Integrations6.07 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.7
237 Ratings
0% above category average
Customer data management / contact management00 Ratings8.5237 Ratings
Workflow management00 Ratings7.9228 Ratings
Territory management00 Ratings7.4182 Ratings
Opportunity management00 Ratings8.4231 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.4216 Ratings
Contract management00 Ratings7.0188 Ratings
Quote & order management00 Ratings7.5172 Ratings
Interaction tracking00 Ratings7.4202 Ratings
Channel / partner relationship management00 Ratings7.6164 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.4
79 Ratings
1% below category average
Case management00 Ratings7.679 Ratings
Call center management00 Ratings7.363 Ratings
Help desk management00 Ratings7.366 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.6
216 Ratings
1% above category average
Lead management00 Ratings7.8211 Ratings
Email marketing00 Ratings7.4181 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.4
219 Ratings
2% below category average
Task management00 Ratings7.4209 Ratings
Billing and invoicing management00 Ratings7.056 Ratings
Reporting00 Ratings7.7172 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.7
232 Ratings
1% above category average
Forecasting00 Ratings7.3201 Ratings
Pipeline visualization00 Ratings7.7220 Ratings
Customizable reports00 Ratings8.1229 Ratings
Customization
Comparison of Customization features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
8.0
223 Ratings
5% above category average
Custom fields00 Ratings8.1221 Ratings
Custom objects00 Ratings8.1211 Ratings
Scripting environment00 Ratings7.9157 Ratings
API for custom integration00 Ratings8.0184 Ratings
Security
Comparison of Security features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
8.7
225 Ratings
4% above category average
Single sign-on capability00 Ratings8.8192 Ratings
Role-based user permissions00 Ratings8.6198 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.4
142 Ratings
2% above category average
Social data00 Ratings7.5141 Ratings
Social engagement00 Ratings7.3138 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.7
192 Ratings
8% above category average
Marketing automation00 Ratings7.8188 Ratings
Compensation management00 Ratings7.7128 Ratings
Platform
Comparison of Platform features of Product A and Product B
Blackbaud Raiser's Edge NXT
-
Ratings
Salesforce Sales Cloud
7.0
203 Ratings
7% below category average
Mobile access00 Ratings7.0203 Ratings
Best Alternatives
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Small Businesses
Bloomerang
Bloomerang
Score 9.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Likelihood to Recommend
7.5
(365 ratings)
8.4
(369 ratings)
Likelihood to Renew
8.2
(32 ratings)
9.0
(56 ratings)
Usability
8.0
(31 ratings)
7.5
(120 ratings)
Availability
10.0
(4 ratings)
9.8
(27 ratings)
Performance
10.0
(15 ratings)
9.0
(18 ratings)
Support Rating
5.0
(46 ratings)
5.7
(91 ratings)
In-Person Training
10.0
(12 ratings)
7.9
(11 ratings)
Online Training
7.0
(194 ratings)
9.1
(15 ratings)
Implementation Rating
7.6
(15 ratings)
1.0
(18 ratings)
Configurability
10.0
(3 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
8.5
(2 ratings)
8.8
(9 ratings)
Ease of integration
10.0
(3 ratings)
-
(0 ratings)
Product Scalability
10.0
(5 ratings)
8.6
(28 ratings)
Professional Services
10.0
(1 ratings)
9.3
(8 ratings)
Vendor post-sale
7.5
(4 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Raiser's Edge NXTSalesforce Sales Cloud
Likelihood to Recommend
Blackbaud
It really depends on what the colleague is trying to do. While RE does not 100% cover what we need to do, it really does cover the basics. I would also not recommend this to a small business or non-profit as the contracts offered seem to be very expensive. RE greatly helps us with the stewardship of our constituents.
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Salesforce
Salesforce Sales Cloud is, in my experience, well suited to large B2B businesses who are driving demand and lead generation, and tracking customers through the funnel. It is a system we needed for a long time and has made a huge difference. However, I think it would have been more appropriate for a smaller business / a business who sets this up earlier on. There are great advantages to having historical data. It is really useful for allowing all commercial teams to work together, including sales, new business, marketing, client success etc. However, it relies too much too often on human error. If more things were automated and simpler, perhaps with AI queries, it could be easier to use
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Pros
Blackbaud
  • Tracks history of gifts and makes it easy to see giving over time, also good at organizing and accessing complete constituent information around contact information, displaying gifts with date and designations, restrictions etc..
  • NXT provides easy access to analytics and reports to share for specific dates etc. to support decision making and planning
  • Display format and organization of analytical information is very intuitive and easy to navigate and helpful in developing reports for presentations.
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Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
Cons
Blackbaud
  • Several modules are still read-only, such as Volunteer Management and Memberships
  • Gift Batching in RE NXT is too simplified, users need more cash management control
  • Would be nice to be able to search for any kind of record, not just constituents
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Salesforce
  • I have hard-coded the auto-update of the phone number format and state format from some codes shared by the community, but I do not know where to do it. I cannot reset it either.
  • It is unclear what functionalities each version has. We use the enterprise version, and it seems we can only have one design of the pipeline. But different business segments would have very different sales cycles, and hence, pipeline tracking would be different. It would be nice to have this available in our version.
  • It seems I cannot create a report to pull notes logged at the account levels.
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Likelihood to Renew
Blackbaud
We have a lot invested in NXT and it suits our needs perfectly. There would be no reason for us to consider a needless conversion to a new solution. I do not believe there is any other product on the market that would be worth considering.
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Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
Blackbaud
NXT seems easy to learn on a relatively deep level. There are glitches, like with everything, but it is usually easy to see where they are, most of time. I like that Development staff can choose what they want to see and where they want to see it, and it doesn’t affect my screen.
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Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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Reliability and Availability
Blackbaud
The only reason I cannot give a 10 is because like all web based products, internet connection is required and that is not something that can be counted on 100% of the time. When the internet connection is stable, I have had little to no issues using Raiser's Edge.
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Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
Blackbaud
NXT itself is a pretty simple interface, and is great for front-line fundraisers to be able to look up info and run some simple "reports"/analysis. It's very quick and intuitive, but the back-end attached to it (RE 7.96) may have connectivity issues from time to time. NXT itself, though, is simple enough that issues are rare.
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Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
Blackbaud
The support hat Blackbaud can be iffy at times. When they are busy they must hire on a large temporary worker pool to help support and often times they are not capable of answering the right questions and delaying the process for your solution to be complete. When it is not the busy time, most things get answered in a normal rate.
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Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
Blackbaud
Our team understood the product well, which was based on what we were trained on. Whenever we have questions, we are able to contact a member of the product team to get that question answered. This helps us have no down time when there are tasks that need to get done.
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Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
Blackbaud
For the most part, the instructors who teach the online courses are very knowledgeable and personable. I will say that the instructor-led classes, which are the only actually helpful form of online training offered by Blackbaud, are likely prohibitively expensive for many, especially if you have multiple team members who need to be trained. One-off classes do not necessarily provide the best return on investment as you may not have selected the best class for the training that you're looking for, or you may sign up for a class that is taught by a poor instructor (which is rare) and you'll find yourself needing or wanting to take it again. The only other option is to sign a multi-year contract which is, again, expensive, and may be more than you need. There are definite gaps in some of the course offerings as Blackbaud Raiser's Edge NXT is relatively new. Most of the classes also require a time commitment of one and a half to three hours, which could be more than your staff can spare.
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Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
Blackbaud
Blackbaud was with us every step of the way during the migration of our data to the newer version of the software. They made it as easy as possible, and the huge task that it was was made much easier with their help.
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Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
Blackbaud
There just is no system as robust and capable as Raiser's Edge NXT. It's ability to track anything you'd like, give you space to create custom fields (attributes) and utilize fields in different ways than intended give it the extra advatage that we hadn't seen in other products. It's got a vast network of plug ins that help automation features as well.
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Salesforce
The thing that puts Sales Cloud above the top is its simple user interface, which is easy to interact with. The visuals and automation are also quite amazing. Given its attention to data and customer relationship management, Sales Cloud is tough to beat. Of course, Microsoft Dynamics integrates nicely with other Microsoft products, and Monday is a tool everyone is familiar with, so it is hard to compete with those.
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Contract Terms and Pricing Model
Blackbaud
Pricing really seems to be all over the place, and everything else you need is an extra add-on cost. The biggest issue is training. Options are limited unless you subscribe and pay for it across your contract.
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Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
Blackbaud
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
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Salesforce
Salesforce sales cloud implementation can give you the desired outcome for your business. Its workflow, approval, sync, and file-sharing features help automate the process. The Macros feature helps business to shorten their sales cycle. Sales Cloud also allows businesses to make the right decision with its real-time business insights and analysis.
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Professional Services
Blackbaud
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
Blackbaud
  • Time management, saved time with data, resulting in a cost savings of 20%
  • Made reporting easy with processing donor gifts and recording them approximately
  • Improved fundraising as the preferred platform and increased donations by 15%
  • Attained a holistic approach to identifying prospective donors
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Salesforce
  • All tools we've implemented with Salesforce had a pretty quick positive ROI with the exception of CPQ & Billing. That was a very large project that I would only suggest for businesses with many SKUs that tend to be packaged together.
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ScreenShots

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.

Salesforce Sales Cloud Screenshots

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