Likelihood to Recommend Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.
Read full review I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
Read full review Pros Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code. Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app. Recordings: It is very easy to record a webinar or conference call which you can then download. Read full review Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy. Being able to mute and turn off cameras when necessary is a nice feature too. Switching from the computer to the cell phone when on the go is a nice benefit. Read full review Cons If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler. ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing. ReadyTalk's admin dashboard could use a UI update. Read full review Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users) Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting Read full review Likelihood to Renew We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Read full review Usability ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
Read full review The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
Read full review Support Rating They have been responsive to support-related issues.
Read full review RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
Read full review Alternatives Considered Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use
Skype for Business . Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
Read full review As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
Read full review Return on Investment Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference Read full review It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype. It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now. Read full review ScreenShots