GlobalMeet Collaboration (discontinued) vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GlobalMeet Collaboration (discontinued)
Score 9.7 out of 10
N/A
GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
GlobalMeet Collaboration (discontinued)Webex Meetings
Editions & Modules
No answers on this topic
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
GlobalMeet Collaboration (discontinued)Webex Meetings
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
GlobalMeet Collaboration (discontinued)Webex Meetings
Considered Both Products
GlobalMeet Collaboration (discontinued)
Chose GlobalMeet Collaboration (discontinued)
I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am …
Chose GlobalMeet Collaboration (discontinued)
GlobalMeet far exceeds Webex given the ease of use and it does not seem to require the higher speed internet that Webex does which is important for my team given remote locations. I only utilize Skype or hangouts for interoffice meetings or for meetings where there are less …
Chose GlobalMeet Collaboration (discontinued)
We haven't transitioned fully to GlobalMeet for webinars yet, so we are continuing to use GoToMeeting for webinars. However, we use GlobalMeet on a limited basis for our larger conference calls.
Chose GlobalMeet Collaboration (discontinued)
Compares well in terms of functionality and ease of use, but presentation mode isn't quite as clear and visually appealing.
Chose GlobalMeet Collaboration (discontinued)
We use WebEx when meeting with customers because it has better quality and more functionality. However, we use GlobalMeet internally more often when meeting with other team members or SMEs.
Webex Meetings
Chose Webex Meetings
Webex Meeting integrates seamlessly with multiple third-party applications compared to its alternatives. Webex Meetings is simple to implement and set up, unlike its alternatives.
Chose Webex Meetings
Webex is by far the best in my opinion, though cost is a factor.
Chose Webex Meetings
I do like WebEx a lot but GlobalMeet really has some additional features that I do like. GlobalMeet has abilities to record and send out the recorded training and also has a higher attendees option. I do like the basic options available within WebEx and would like to see some …
Top Pros
Top Cons
TrustRadius Insights
GlobalMeet Collaboration (discontinued)Webex Meetings
Highlights

TrustRadius
Research Team Insight
Published

Webex Meetings and GlobalMeet Collaboration are two popular web and video conferencing products. Webex Meetings is the online meetings focused component of the Cisco Collaboration family of tools. GlobalMeet Collaboration is also the online meetings product or PGi’s suite of online communications software.

On TrustRadius, most Webex Meetings reviewers are from enterprises and working in the IT services industry. GlobalMeet Collaboration is also most popular with enterprises, but is most commonly represented by professionals in Hospital & Health Care.  GlobalMeet Collaboration is popular in this industry given its reputation for being a secure choice.

Features

Webex Meetings is a video conferencing and online meetings solution. It is a part of the Cisco Webex family of tools alongside Webex Teams, Webex Events, Webex Training, Webex Support, and Webex Calling. Webex Meetings also pairs with the Webex Devices line of video conferencing and collaboration hardware. It is one of the most popular tools on the market, and well-known as a solution for global collaboration.

Webex Meetings would be a good fit for enterprises that host a large number of online meetings with external participants. It is also a great choice if users are already familiar with other Cisco family tools.

As previously mentioned, GlobalMeet Collaboration’s biggest selling point is its security features. The vendor promises to be secure and reliable and stay on top of ever-evolving data security policies and regulations. Due to issues like “Zoom-bombing”, security is a bigger-than-ever topic in online meetings software.
Outside of online events security, GlobalMeet Collaboration also receives kudos for having an intuitive and easy-to-use interface and in-touch customer support team.

Limitations

Cisco Webex Meetings may be less suitable for folks who require a lot of additional features, but don’t have a lot of time to deal with configuring them. Reviewers frequently called out that hosting Webex Meetings calls can be a bit more complicated than hosting with competitor products. Users also reported that Webex Meetings sometimes suffers from lag, especially when users are utilizing screen-sharing.

Drawbacks to GlobalMeet Collaboration for some reviewers include lack of advanced add-on features (in comparison to competitors), host controls not being robust enough, and troubleshooting issues. GlobalMeet seems to work best when all participants are participating virtually, rather than there being a mix of in-person and virtual guests.

Pricing

According to TrustRadius research, 57% of Webex Meetings users believe it delivers good value for its price. Webex Meetings has a free plan that supports up to 100 participants in a meeting for up to 50 minutes. Its paid plans start at $13.50 per month per host and are good options for users who need to host longer meetings and utilize recordings.

GlobalMeet Collaboration tracks at being a bit less expensive than Webex Meetings. It also has a free plan, with its paid plans starting at $12 per month per user with an annual commitment. It features an enterprise plan whose pricing its contingent on company size and host requirements and includes global dial-out and toll-free number options which are a plus for meetings with a lot of external participants.

Features
GlobalMeet Collaboration (discontinued)Webex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GlobalMeet Collaboration (discontinued)
7.2
46 Ratings
11% below category average
Webex Meetings
8.0
767 Ratings
0% below category average
High quality audio7.446 Ratings8.6762 Ratings
High quality video6.736 Ratings8.5756 Ratings
Low bandwidth requirements7.335 Ratings7.1729 Ratings
Mobile support7.313 Ratings7.9691 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.0
39 Ratings
28% below category average
Webex Meetings
8.3
758 Ratings
4% above category average
Desktop sharing7.639 Ratings8.7756 Ratings
Whiteboards4.326 Ratings7.8657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.6
43 Ratings
22% below category average
Webex Meetings
8.3
767 Ratings
1% above category average
Calendar integration6.034 Ratings8.4726 Ratings
Meeting initiation7.040 Ratings8.3754 Ratings
Integrates with social media7.23 Ratings7.7311 Ratings
Record meetings / events6.735 Ratings8.5716 Ratings
Slideshows5.821 Ratings8.4652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GlobalMeet Collaboration (discontinued)
6.8
35 Ratings
21% below category average
Webex Meetings
8.3
726 Ratings
2% below category average
Live chat8.233 Ratings8.7706 Ratings
Audience polling4.314 Ratings8.1625 Ratings
Q&A8.020 Ratings8.2632 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GlobalMeet Collaboration (discontinued)
7.2
38 Ratings
15% below category average
Webex Meetings
8.4
722 Ratings
0% above category average
User authentication8.634 Ratings8.3672 Ratings
Participant roles & permissions6.736 Ratings8.4704 Ratings
Confidential attendee list6.228 Ratings8.4417 Ratings
Best Alternatives
GlobalMeet Collaboration (discontinued)Webex Meetings
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GlobalMeet Collaboration (discontinued)Webex Meetings
Likelihood to Recommend
6.4
(47 ratings)
8.5
(778 ratings)
Likelihood to Renew
2.0
(3 ratings)
9.9
(46 ratings)
Usability
7.1
(21 ratings)
8.5
(102 ratings)
Availability
9.1
(1 ratings)
9.1
(450 ratings)
Performance
7.3
(1 ratings)
8.8
(425 ratings)
Support Rating
7.3
(14 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
8.2
(1 ratings)
7.0
(14 ratings)
Configurability
7.3
(1 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
7.3
(1 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
GlobalMeet Collaboration (discontinued)Webex Meetings
Likelihood to Recommend
Discontinued Products
GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
Read full review
Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
Read full review
Pros
Discontinued Products
  • Easy to use system for business conference calls
  • Recording feature useful to playback information from the meeting
  • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Discontinued Products
  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Likelihood to Renew
Discontinued Products
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Read full review
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
Discontinued Products
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
Read full review
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Reliability and Availability
Discontinued Products
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
Read full review
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review
Performance
Discontinued Products
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
Read full review
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
Read full review
Support Rating
Discontinued Products
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Read full review
Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
Read full review
Online Training
Discontinued Products
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Read full review
Implementation Rating
Discontinued Products
GlobalMeet was easy to get set up with the company and starting to use.
Read full review
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Read full review
Alternatives Considered
Discontinued Products
I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
Read full review
Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
Read full review
Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
Read full review
Scalability
Discontinued Products
This product seems to be able to handle the growing amount of work within our company without any problems.
Read full review
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
Read full review
Professional Services
Discontinued Products
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Return on Investment
Discontinued Products
  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
ScreenShots

GlobalMeet Collaboration (discontinued) Screenshots

Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatScreenshot of Screenshot of Screenshot of