Likelihood to Recommend Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Read full review I can manage candidates from the search to moving them to projects to messaging in one place, which makes it a more streamlined and efficient process. If a candidate does not respond to an outreach message from my LinkedIn recruiter mailbox, I can then send a connection request and a message directing them, to the recruiter message.
Read full review Pros Easy parsing Resume Adding contacts, Companies, candidates with ease from Linkedin setting tasks and calendar invites Advanced boolean search of candidates reports on Activities Fully Customize system Email triggers contact stages Hiring pipeline Deals pipeline Phone calling & Recording Settings Deal Pipeline Read full review The scheduler is my most favorite part of Recruiter. Super easy and organized to use. It also can integrate with my applicant tracking system when and if I hire from LinkedIn Recruiter. The fact that you can see an applicants full profile gives more information than just a resume when selecting candidates to interview. Read full review Cons They are adding a lot of features all the time which can be annoying They are usually catching up with features that other programs have rather than being more innovative Other than this, I do not really have any complaints about this software Read full review For some reason, whenever I click "View in Recruiter" it takes me to the project summary screen instead of that candidate's profile in Recruiter It would be nice if candidates got automatically moved to the appropriate stage when an action is taken (ie "Contacted" after sending them a message) Read full review Usability There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Read full review Support Rating Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review Alternatives Considered We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review LinkedIn Recruiter has the largest reach globally. I mean, if you're not on LinkedIn, do you even exist? ;) It is the only real game in town for one-stop-shopping for candidates. The service is premium, and so is the price. However, there is nothing that I'm aware of in the market that can compete.
Read full review Return on Investment Huge Impact on ROI (This is going from having no ATS to having an ATS) Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations Has allowed us to maintain a relatively low cost in our tooling Read full review Refined search for the appropriate candidates. Emails sent are not sure to be delivered as there is no notifications. Not worth the amount spent in getting the service. Contact information unavailable to get in touch. Limits in the daily use of InMail. Read full review ScreenShots