Redgate Monitor vs. Uptrends

With mission-critical SQL Server instances at multiple physical locations and in the cloud, it's critical for us to know immediately when there are performance issues or outages. The Redgate SQL Monitor provides an intuitive dashboard that allows for detailed resource monitoring. Perhaps not as useful in a 100% managed SQL environment.

Incentivized

Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.

Incentivized

• It is easy to use and provides very good reporting on the SQL servers being monitored. These reports are used in our monthly customer reports.
• Redgate does a very good job at improving the product, fixing bugs and adding new features compared to other products I have researched.
• The insights provided makes it an ideal tool for database administrators and software developers.

Incentivized

• Monitors downtime.
• Waterfall of resources when loading pages.

Incentivized

• Openness - They are too attached to their Intellectual Property to the detriment of usability, stability and reliability. So once its is installed and working leave it alone. Best run it on a VM as that can be restored quickly for when it breaks.
• If they exposed an API/SDK that allowed you to leaver their products life would be far sweeter, it would feel less of a battle.
• Add WebHooks to SQL Monitor to enhance integration to other subsystems.
• Make it easy to install in default mode. So you are not forced to use TomCat Use as ASP.Core Selfl Hosting options.

Incentivized

• Custom alert text option on mail
• The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.

Incentivized

In general, the Redgate dashboard is one of the most thorough yet intuitive products I've had the pleasure of using. Compared to other vendors in different verticals, the Redgate dashboard's deployment, configuration, monitoring, and reporting is second to none

Incentivized

Fast support responses from Redgate

Incentivized

Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.

Incentivized

I personally prefer SQL Sentry due to the flexibility in the custom metrics/monitoring but this is still a great product!!

The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.

Incentivized

• Allows us to proactively fix issues before they happen
• Allows us to quickly react to issues without having to wait for someone else to notice
• Cuts down on the amount of time spent doing daily checks

Incentivized

• Ability to monitor uptime.
• Cost savings over competitors.

Incentivized