Bizagi Digital Business Platform vs. RedHorse CRM

Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.

Incentivized

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.

• design process
• enable to collaborate on process with customer
• enable to generate good world documents
• has a clear view how the process will looks like
• enable to design roles in the workflow

Incentivized

• Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
• Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
• Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
• Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.

• Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.

• Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.

Try it and you will understand.

Online training Free Well chaptered Progressive

The pricing/value proposition of the product compared to its competitors is very competitive.

The cost is reasonable, especially for what you get, and especially for this software segment.

Incentivized

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.

• it speeds up very much designing the workflows so we save time and money
• it helps to accept process with customer so it also safe time and money

Incentivized

• RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
• Information is always available and the system is quick so our team and our clients appreciate the application.
• Quoting a client is a breeze and the system is flexible.