Referrizer Referral Marketing Automation vs. Womply

If you have offers and specials that you would like to run regularly or loyalty programs then this is an excellent tool for that. It works really well for repeat clients and for brick-and-mortar locations. It also works well if you need to communicate via text on a regular basis.

Incentivized

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.

Incentivized

• The smart line helps capture client information.
• The texting option is very helpful in interacting with clients.
• The newsletter options is easy to use and helps us communicate efficiently.

Incentivized

• Invites credit card users to leave a review.
• Alerts me when a review has been made.
• It can also provide an automated response on the rated website.

Incentivized

• There could be some improvement with how quickly the text messages are sent.
• There could also be some improvement with the way clients are segmented.

Incentivized

• The automated responses to ratings are a too mechanical in response.
• There is not a lot of direct follow up with me as a user.
• It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.

Incentivized

Referizzer had more features like texting and Referizzer's newsletter tool is easier to use and didn't have the bugs that Constant Contact has. Constant Contact did not offer the loyalty option or coupon offers that link to the website. I also like the review options where we can ask for and filter company reviews.

Incentivized

• I had more return clients since using Referizzer, which is significant.
• Referrizer is a bit expensive so you have to make sure you are using it regularly to make it worth the cost.

Incentivized

• There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
• More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.

Incentivized