Boomtown vs. Salesforce Service Cloud
Boomtown vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | — | ||||||||||||||
More Pricing Information |
Boomtown | Salesforce Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Boomtown | Salesforce Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Boomtown | Salesforce Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Boomtown | Salesforce Service Cloud | |
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Likelihood to Recommend | Boomtown Network, Inc. No answers on this topic | Salesforce |
Pros | Boomtown Network, Inc. No answers on this topic | Salesforce |
Cons | Boomtown Network, Inc. No answers on this topic | Salesforce |
Likelihood to Renew | Boomtown Network, Inc. No answers on this topic | Salesforce |
Usability | Boomtown Network, Inc. No answers on this topic | Salesforce |
Reliability and Availability | Boomtown Network, Inc. No answers on this topic | Salesforce |
Performance | Boomtown Network, Inc. No answers on this topic | Salesforce |
Support Rating | Boomtown Network, Inc. No answers on this topic | Salesforce |
Implementation Rating | Boomtown Network, Inc. No answers on this topic | Salesforce |
Alternatives Considered | Boomtown Network, Inc. No answers on this topic | Salesforce |
Return on Investment | Boomtown Network, Inc. No answers on this topic | Salesforce |
ScreenShots | Boomtown Screenshots | Salesforce Service Cloud Screenshots |