Relias Learning Management System vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Relias Learning Management System
Score 6.9 out of 10
N/A
The Relias Learning Management System is a corporate e-learning platform for healthcare, insurance, and education industries. Features include: automated training enrollment, a library of over 3,000 pre-built courses as well as customizable courses, live training management, and tracking and reporting.N/A
ServiceNow HR Service Delivery
Score 8.1 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
Relias Learning Management SystemServiceNow HR Service Delivery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Relias Learning Management SystemServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Relias Learning Management SystemServiceNow HR Service Delivery
Top Pros
Top Cons
Features
Relias Learning Management SystemServiceNow HR Service Delivery
Learning Management
Comparison of Learning Management features of Product A and Product B
Relias Learning Management System
8.0
12 Ratings
2% below category average
ServiceNow HR Service Delivery
-
Ratings
Course authoring8.312 Ratings00 Ratings
Course catalog or library8.312 Ratings00 Ratings
Player/Portal8.39 Ratings00 Ratings
Learning content8.312 Ratings00 Ratings
Mobile friendly6.010 Ratings00 Ratings
Progress tracking & certifications9.412 Ratings00 Ratings
Assignments9.412 Ratings00 Ratings
Compliance management8.611 Ratings00 Ratings
Learning administration9.411 Ratings00 Ratings
Learning reporting & analytics7.712 Ratings00 Ratings
Social learning6.38 Ratings00 Ratings
Gamification4.72 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.52 Ratings00 Ratings
Best Alternatives
Relias Learning Management SystemServiceNow HR Service Delivery
Small Businesses
iSpring Learn
iSpring Learn
Score 9.4 out of 10
Zoho People
Zoho People
Score 8.7 out of 10
Medium-sized Companies
iSpring Learn
iSpring Learn
Score 9.4 out of 10
Zoho People
Zoho People
Score 8.7 out of 10
Enterprises
Axonify
Axonify
Score 9.9 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Relias Learning Management SystemServiceNow HR Service Delivery
Likelihood to Recommend
7.2
(14 ratings)
9.3
(3 ratings)
Likelihood to Renew
2.0
(3 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.5
(4 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Relias Learning Management SystemServiceNow HR Service Delivery
Likelihood to Recommend
Relias LLC
Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
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ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
Relias LLC
  • Relias Learning Management System has a massive catalog of pre-built trainings available for employees to take at their leisure
  • Relias Learning Management System has many compliance & hr related trainings based in the system already based on laws and regulations
  • Relias Learning Management System makes it easy to record & build your own trainings to add into their system for specific employees in your company to take as you require
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
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Cons
Relias LLC
  • Reporting is abominable, hasn't been updated in over 4 years.
  • Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
  • Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.
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ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
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Likelihood to Renew
Relias LLC
RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
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ServiceNow
No answers on this topic
Usability
Relias LLC
I enjoy the ease of setup. It has a large course library and selection filter to choose by
profession and/or module type. Even though it has a generic user
interface and navigating tools, but it gets the job done. It offers the
basic and simple delivery, tracking, and reporting.
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ServiceNow
No answers on this topic
Support Rating
Relias LLC
Our implementation specialist was second-to-none, and upon 'graduating' from implementation, we were underwhelmed by the support after that. Due to the thoroughness of our implementation, we have had few occasions to contact support. We've been passed among several different contact persons, but have always received answers to our questions.
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ServiceNow
No answers on this topic
Implementation Rating
Relias LLC
It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.
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ServiceNow
No answers on this topic
Alternatives Considered
Relias LLC
Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
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ServiceNow
No answers on this topic
Return on Investment
Relias LLC
  • We have been able to manage a large amount of training for a diverse work force more efficiently.
  • We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,
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ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
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ScreenShots