Relias Learning Management System vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Relias Learning Management System
Score 7.2 out of 10
N/A
The Relias Learning Management System is a corporate e-learning platform for healthcare, insurance, and education industries. Features include: automated training enrollment, a library of over 3,000 pre-built courses as well as customizable courses, live training management, and tracking and reporting.N/A
ServiceNow HR Service Delivery
Score 8.6 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
Relias Learning Management SystemServiceNow HR Service Delivery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Relias Learning Management SystemServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Relias Learning Management SystemServiceNow HR Service Delivery
Top Pros
Top Cons
Features
Relias Learning Management SystemServiceNow HR Service Delivery
Learning Management
Comparison of Learning Management features of Product A and Product B
Relias Learning Management System
4.5
10 Ratings
58% below category average
ServiceNow HR Service Delivery
-
Ratings
Course authoring5.010 Ratings00 Ratings
Course catalog or library5.210 Ratings00 Ratings
Player/Portal4.27 Ratings00 Ratings
Learning content5.110 Ratings00 Ratings
Mobile friendly4.78 Ratings00 Ratings
Progress tracking & certifications8.010 Ratings00 Ratings
Assignments8.110 Ratings00 Ratings
Compliance management2.89 Ratings00 Ratings
Learning administration7.09 Ratings00 Ratings
Learning reporting & analytics2.310 Ratings00 Ratings
Social learning1.76 Ratings00 Ratings
Gamification1.01 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning4.01 Ratings00 Ratings
Best Alternatives
Relias Learning Management SystemServiceNow HR Service Delivery
Small Businesses
Tovuti LMS
Tovuti LMS
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
Tovuti LMS
Tovuti LMS
Score 9.4 out of 10
JobDiva
JobDiva
Score 7.6 out of 10
Enterprises
Intellum
Intellum
Score 9.0 out of 10
Infor Human Resources
Infor Human Resources
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Relias Learning Management SystemServiceNow HR Service Delivery
Likelihood to Recommend
3.4
(12 ratings)
9.2
(3 ratings)
Likelihood to Renew
2.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(8 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Relias Learning Management SystemServiceNow HR Service Delivery
Likelihood to Recommend
Relias LLC
Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
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ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
Relias LLC
  • The gamification elements are fun, and our staff enjoys decorating their crests.
  • The ability to personalize our reminders ensures that compliance stays top-of-mind.
  • User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
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Cons
Relias LLC
  • Reporting is abominable, hasn't been updated in over 4 years.
  • Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
  • Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.
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ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
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Likelihood to Renew
Relias LLC
RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
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ServiceNow
No answers on this topic
Usability
Relias LLC
It's super easy to use.
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ServiceNow
No answers on this topic
Support Rating
Relias LLC
Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.
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ServiceNow
No answers on this topic
Implementation Rating
Relias LLC
It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.
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ServiceNow
No answers on this topic
Alternatives Considered
Relias LLC
Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
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ServiceNow
No answers on this topic
Return on Investment
Relias LLC
  • We have been able to manage a large amount of training for a diverse work force more efficiently.
  • We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,
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ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
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ScreenShots