Relias Learning Management System vs. Thought Industries

Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.

Incentivized

Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.

Incentivized

• The gamification elements are fun, and our staff enjoys decorating their crests.
• The ability to personalize our reminders ensures that compliance stays top-of-mind.
• User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!

Incentivized

• Built in eCommerce pages and purchasing options.
• Data to drive real-time decision making.
• Customization options.
• Team to work with our needs and custom scope.

Incentivized

• Reporting is abominable, hasn't been updated in over 4 years.
• Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
• Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.

• Lacks the ability to make courses required
• Cannot pull a report for a course(s) to show who has not started the course
• Cannot reset gamification or run specific gamification campaigns
• Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end

Incentivized

RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.

Incentivized

It's super easy to use.

Incentivized

Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.

Incentivized

The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.

Incentivized

It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.

Incentivized

Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.

Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.

Incentivized

• We have been able to manage a large amount of training for a diverse work force more efficiently.
• We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,

Incentivized

• Multiple Months with $20,000 in eCommerce Sales.
• Site Up Time and Engagement has remained steady for all 4 years.
• Course authoring is faster and more efficient.

Incentivized