Remote Desktop Manager vs. Rocket Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
Rocket Remote Desktop
Score 3.4 out of 10
N/A
Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
Pricing
Remote Desktop ManagerRocket Remote Desktop
Editions & Modules
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
No answers on this topic
Offerings
Pricing Offerings
Remote Desktop ManagerRocket Remote Desktop
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagerRocket Remote Desktop
Considered Both Products
Remote Desktop Manager
Chose Remote Desktop Manager
I could detail what each one does, better or worst than Remote Desktop Manager, but the main thing is, RDM (Remote Desktop Manager) does everything other tools do, faster and more integrated than others. And still saves credentials that could be used by one or more connections, …
Rocket Remote Desktop
Chose Rocket Remote Desktop
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. …
Top Pros
Top Cons
Features
Remote Desktop ManagerRocket Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
8.1
44 Ratings
2% below category average
Rocket Remote Desktop
9.6
3 Ratings
15% above category average
Screen sharing7.823 Ratings00 Ratings
File transfer7.729 Ratings8.02 Ratings
Secure remote access with Smart Card authentication9.116 Ratings10.01 Ratings
Access to sleeping/powered-off computers8.75 Ratings10.01 Ratings
Over-the-Internet remote session8.438 Ratings10.02 Ratings
Initiate remote control from mobile8.022 Ratings00 Ratings
Remote management of servers & workstations8.142 Ratings10.03 Ratings
Remote Active Directory® management8.018 Ratings10.01 Ratings
Centralized management dashboard8.535 Ratings8.42 Ratings
Session record8.918 Ratings10.01 Ratings
Annotations9.125 Ratings00 Ratings
Monitoring and Alerts5.314 Ratings00 Ratings
Multi-platform remote control8.235 Ratings10.02 Ratings
Best Alternatives
Remote Desktop ManagerRocket Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ManagerRocket Remote Desktop
Likelihood to Recommend
8.2
(44 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ManagerRocket Remote Desktop
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review
Rocket Software
If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
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Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Read full review
Rocket Software
  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Read full review
Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Read full review
Rocket Software
  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
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Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
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Rocket Software
No answers on this topic
Usability
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
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Rocket Software
No answers on this topic
Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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Rocket Software
No answers on this topic
Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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Rocket Software
No answers on this topic
Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Read full review
Rocket Software
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Read full review
Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
Read full review
Rocket Software
  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
Read full review
ScreenShots

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview

Rocket Remote Desktop Screenshots

Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue