Remote Desktop Manager vs. Wayk Bastion (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
Wayk Bastion (Discontinued)
Score 9.1 out of 10
N/A
Wayk Bastion is a self-hosted remote access management server for machines running Wayk Agent. All remote desktop connections made by technicians using Wayk Client are authorized and monitored with corresponding session audit trails. Allowing remote access is one thing, but keep track of who accessed what, when and for how long is just as important for security. Zero Trust Security Freedom Devolutions Gateway relay servers configured with Wayk Bastion ensure independence from…
$99.99
Per Technician
Pricing
Remote Desktop ManagerWayk Bastion (Discontinued)
Editions & Modules
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
Technician CAL License
$99.99
Per Technician
Site License
$2,499.99
Unlimited Technicians, Single Site
Country License
Contact Us
Unlimited Technicians, Multiples Sites, Single Country
Global License
Contact Us
Unlimited Technicians, Multiples Sites, Worldwide
Offerings
Pricing Offerings
Remote Desktop ManagerWayk Bastion (Discontinued)
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagerWayk Bastion (Discontinued)
Considered Both Products
Remote Desktop Manager
Chose Remote Desktop Manager
When it comes to competition, none come close purely because I can do everything I need to in just the one application, whereas before I discovered Devolution's Remote Desktop Manager I'd have to use several.
Wayk Bastion (Discontinued)
Chose Wayk Bastion (Discontinued)
The product is still in evaluation, however, it is easier than VNC or Skype and cheaper than TeamViewer, so it seems to be in the lead. At this point, the main competition is from Skype because it is part of the Office 365 Suite anyway. So it is justifying the value over what …
Chose Wayk Bastion (Discontinued)
Acts the same, small footprints so it does not hog resources. Personally I like Wayk since I love the Devolutions products. I also like how you can share resources, such as files and executables through the sessions. This makes troubleshooting and installing programs easier. …
Chose Wayk Bastion (Discontinued)
I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a …
Top Pros
Top Cons
Features
Remote Desktop ManagerWayk Bastion (Discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
8.1
44 Ratings
2% below category average
Wayk Bastion (Discontinued)
8.7
10 Ratings
5% above category average
Screen sharing7.823 Ratings9.110 Ratings
File transfer7.729 Ratings9.19 Ratings
Secure remote access with Smart Card authentication9.116 Ratings00 Ratings
Access to sleeping/powered-off computers8.75 Ratings6.14 Ratings
Over-the-Internet remote session8.438 Ratings9.110 Ratings
Initiate remote control from mobile8.022 Ratings9.18 Ratings
Remote management of servers & workstations8.142 Ratings00 Ratings
Remote Active Directory® management8.018 Ratings00 Ratings
Centralized management dashboard8.535 Ratings8.55 Ratings
Session record8.918 Ratings00 Ratings
Annotations9.125 Ratings00 Ratings
Monitoring and Alerts5.314 Ratings00 Ratings
Multi-platform remote control8.235 Ratings9.18 Ratings
Instant message00 Ratings9.34 Ratings
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Remote Desktop ManagerWayk Bastion (Discontinued)
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User Ratings
Remote Desktop ManagerWayk Bastion (Discontinued)
Likelihood to Recommend
8.2
(44 ratings)
9.1
(10 ratings)
Likelihood to Renew
9.1
(2 ratings)
10.0
(1 ratings)
Usability
8.2
(2 ratings)
9.0
(1 ratings)
Support Rating
9.0
(7 ratings)
9.8
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ManagerWayk Bastion (Discontinued)
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review
Devolutions
It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
Read full review
Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Read full review
Devolutions
  • Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
  • Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
  • The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
Read full review
Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Read full review
Devolutions
  • Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
  • Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
Read full review
Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Read full review
Devolutions
Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
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Usability
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
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Devolutions
I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
Read full review
Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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Devolutions
My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
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Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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Devolutions
No answers on this topic
Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Read full review
Devolutions
I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
Read full review
Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
Read full review
Devolutions
  • There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
Read full review
ScreenShots

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview

Wayk Bastion (Discontinued) Screenshots

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