RemoteCall PC/Mobile/Visual vs. Symantec pcAnywhere (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
Symantec pcAnywhere (Discontinued)
Score 7.0 out of 10
N/A
PcAnywhere is remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
Pricing
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Editions & Modules
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
No answers on this topic
Offerings
Pricing Offerings
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Top Pros
Top Cons

No answers on this topic

Features
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
Symantec pcAnywhere (Discontinued)
9.0
1 Ratings
8% above category average
File transfer00 Ratings9.01 Ratings
Over-the-Internet remote session00 Ratings9.01 Ratings
Best Alternatives
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
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Score 9.8 out of 10
Medium-sized Companies
ConnectWise ScreenConnect
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Score 8.8 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Manager
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Score 8.4 out of 10
Remote Desktop Services
Remote Desktop Services
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
RemoteCall PC/Mobile/VisualSymantec pcAnywhere (Discontinued)
Likelihood to Recommend
Rsupport
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
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NortonLifeLock (formerly Symantec)
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
Read full review
Pros
Rsupport
  • low cost.
  • fast access.
  • Remote mobile service.
Read full review
NortonLifeLock (formerly Symantec)
  • Multiple connections
  • Cross-platform
  • Decent UX
Read full review
Cons
Rsupport
  • They need to invest more in advertising.
  • Fewer users than competitors.
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NortonLifeLock (formerly Symantec)
  • Sometimes it is too slow
  • Consumes too much bandwidth
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Alternatives Considered
Rsupport
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
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NortonLifeLock (formerly Symantec)
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
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Return on Investment
Rsupport
  • Saved a lot of time and money.
  • Low cost.
Read full review
NortonLifeLock (formerly Symantec)
  • It allows us to comply with the latest safe browsing requirements.
Read full review
ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer