TrustRadius

RemoteView vs. Zoho Lens

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteView
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers. Group device and users Mass device control Record…
$3.99
per month device
Zoho Lens
Score 9.0 out of 10
N/A
Zoho Lens is a remote assistance solution using augmented reality.
$13
per month
Pricing
RemoteViewZoho Lens
Editions & Modules
RemoteView Standard
$3.99
per month device
RemoteView Enterprise
$6.50
per month per device
RemoteView Server
From $20000+
one-time fee per installation
Standard
$13.00
1 technician monthly / billed annually
Professional
$17.00
1 technician monthly / billed annually
Offerings
Pricing Offerings
RemoteViewZoho Lens
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteView Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.—
More Pricing Information
Features
RemoteViewZoho Lens
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteView
9.8
1 Ratings
18% above category average
Zoho Lens
-
Ratings
Screen sharing10.01 Ratings00 Ratings
File transfer10.01 Ratings00 Ratings
Instant message10.01 Ratings00 Ratings
Over-the-Internet remote session10.01 Ratings00 Ratings
Initiate remote control from mobile10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings00 Ratings
Session record10.01 Ratings00 Ratings
Annotations9.01 Ratings00 Ratings
Monitoring and Alerts9.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings00 Ratings
Best Alternatives
RemoteViewZoho Lens
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
Splashtop
Splashtop
Score 8.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemoteViewZoho Lens
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
RemoteViewZoho Lens
Likelihood to Recommend
Rsupport
RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.
Verified User
Anonymous
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Zoho
It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
Verified User
Anonymous
Read full review
Pros
Rsupport
  • Smoother control/access
  • Ability to control smartphones, tablets, laptops, desktops
  • Works with multiple browser options (Chrome, Firefox, Edge, Safari)
Verified User
Anonymous
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Zoho
  • easy to use/manage
  • greta communication tool
  • detail oriented
  • customizable
Verified User
Anonymous
Read full review
Cons
Rsupport
  • Latency is much better than previous versions of RemoteView, but could always use some improvements
Verified User
Anonymous
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Zoho
  • sometimes laggy
  • affordability
Verified User
Anonymous
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Alternatives Considered
Rsupport
TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.
Verified User
Anonymous
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Zoho
Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
Verified User
Anonymous
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Return on Investment
Rsupport
  • Allows us to support our customers/users who are not physically on-site
  • Increases our ability to support customers, regardless of where they are
  • Customer satisfaction is greatly improved due to quality of support delivered
Verified User
Anonymous
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Zoho
  • only positive impact is making remote collaboration easier!
Verified User
Anonymous
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ScreenShots

RemoteView Screenshots

Screenshot of Smart work from anywhere.Screenshot of Support from a browser.Screenshot of 3 types of deployment.Screenshot of Plenty of advanced features.Screenshot of Control from or to a mobile device.Screenshot of Applicable to various fields.