Likelihood to Recommend It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.
Read full review It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
Read full review Pros Support (their help desk team is incredibly helpful and always quick to respond). Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable). Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event). Read full review Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report. It's so easy use & maintain. Support team is really impressive, seem to know their product. Reporting is a breeze. Read full review Cons The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling Read full review Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis. Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it. There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved. Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths. Read full review Likelihood to Renew TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before. TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.
Read full review Usability Our employees find TSheets easy to use and spend minimal time at reporting hours using it. As an administrator and user of the TSheets "data and information" I am extremely positive on the functionality and reporting that it has provided me. From its ease of set-up to training to reporting, TSheets has made us so much more efficient from an administration standpoint
Read full review Support Rating I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.
Read full review Implementation Rating I wasn't originally helping with the implementation so not sure.
Read full review Alternatives Considered Besides
Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock to record those hours. Every other place I've used has used either punch clocks or handwritten time cards. I think the TSheets is modern, user-friendly, convenient, accessible, and cost-effective for the owners. It also streamlines payroll for the Accountant instead of manually entering all hours for multiple employees by hand into a software program like Sage.
Read full review We used to track time on
JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from
JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
Read full review Return on Investment As a Microsoft Access software development shop, Help4Access could have built ourselves a time tracking system, but why reinvent the wheel? tSheets got us out of spreadsheets and into the cloud in days not months. The ROI the first year is over $5,000. Read full review No negative; we just use it for timesheets. Read full review ScreenShots QuickBooks Time Screenshots