What users are saying about
Likelihood to Recommend
It is convenient for following up with potential clients, but it is not so well-suited for the marketing emails such as digests that require a bit more pictures and "prettiness." However, like I mentioned in the previous questions - it gets its job done and the emails are simple and in your contact's inbox
- One of the best features: the emails are simple but they get into the inbox instead of going to "Promotions" or "Spam" or else. Mission accomplished!
- It is very user-friendly and doesn't take much time to understand how everything works. It is very intuitive.
- Reports are great - both visually and data-wise. You can see information and analytics for your own campaigns as well as the team performance.
- We love templates and the ability to create a template for the team within minutes.
Based on 1 answer
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
I terms of outbound emails, I would say Reply.io is very similar to SalesLoft Cadence. I haven't used Cadence since last year, so there may be upgrades that I'm unaware of. But I prefer the interface for Reply and it's significantly cheaper. For teams smaller than 4 you can't even buy SalesLoft! SendGrid is awesome, but has no outbound capabilities. Same with HubSpot and MailChimp. The only issue is the limitations on sending based on price.
Return on Investment
Premium Consulting/Integration Services
Entry-level set up fee?
Reply Editions & Modules
1. per user
2. 3 users