RepuGen vs. Zinrelo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. According to the vendor, RepuGen effortlessly increases a company’s online reviews through a fully integrated and automated patient outreach process. Users will be notified the moment a patient has a…
$79
per provider/per month
Zinrelo
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Zinrelo is an advanced loyalty program software, designed to foster deep customer engagement and enhance customer retention. As a holistic loyalty program platform, it integrates multiple dimensions such as transactional, social, advocacy, engagement, behavioral, and emotional aspects. This multifaceted strategy aims to incentivize customers to make frequent purchases, actively engage with the brand, and ultimately become vocal advocates. Product Overview: Zinrelo's…N/A
Pricing
RepuGenZinrelo
Editions & Modules
6-9 Provider
$79
per provider/per month
2-5 Provider
$99
per provider/per month
1 Provider
$129
per provider/per month
10+ Providers
Contact for quote
Enterprise
Custom
Offerings
Pricing Offerings
RepuGenZinrelo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$99 per providerOptional
Additional Details
More Pricing Information
Community Pulse
RepuGenZinrelo
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
RepuGenZinrelo
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 8.0 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Enterprises
PowerReviews
PowerReviews
Score 8.0 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RepuGenZinrelo
Likelihood to Recommend
10.0
(1 ratings)
8.2
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
RepuGenZinrelo
Likelihood to Recommend
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
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Zinrelo
Zinrelo is the perfect platform to reward frequent buyers, achieve larger AOV’s, and encourage your customers to become your marketing team. Because Zinrelo was not appropriate for our B2B relationships, direct integration with our e-commerce platforms would have allowed us to restrict its use to only eligible customers via the e-commerce customer type.
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Pros
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
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Zinrelo
  • Customer service is fantastic.
  • They are always asking for feedback, so that they can understand what is working well for us, and what isn't working well.
  • They are pro-active and frequently offer suggestions to us, for promotions that they think would be worthwhile, and help us to keep shoppers coming back.
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Cons
GMR Web Team
  • I cannot think of any cons.
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Zinrelo
  • Though perfectly functional, Zinrelo’s interface seems slightly dated and could use a visual update.
  • Zinrelo should develop direct integrations with BigCommerce and NetSuite, so all Zinrelo account management can be handled within those platforms.
  • Zinrelo should allow for custom reasons for the addition of points. Sometimes the the established reasons do not address the situation, and the flexibility to add custom reasons with reduce or eliminate the need to add notes to transactions.
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Support Rating
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
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Zinrelo
No answers on this topic
Alternatives Considered
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
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Zinrelo
We also looked at SweetTooth, prior to choosing Zinrelo. Zinrelo had a much smoother integration with our Netsuite System, however.
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Return on Investment
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
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Zinrelo
  • Increased customer retention.
  • Increased average order value.
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ScreenShots

RepuGen Screenshots

Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardScreenshot of Screenshot of Understand patient sentiment by provider or location

Zinrelo Screenshots

Screenshot of MULTI DIMENSIONAL LOYALTY PLATFORMScreenshot of OMNI-CHANNEL REWARDS PROGRAM E-COMMERCE, STORES, MOBILE, 3RD PARTY RETAILERSScreenshot of RECEIPT SCANNING TO AWARD POINTS FOR PURCHASES MADE AT 3RD PARTY RETAILERSScreenshot of END USER LOYALTY DASHBOARD - ON DESKTOP AND MOBILEScreenshot of REFERRAL PROGRAM TO ACQUIRE CUSTOMERS VIA WORD-OF-MOUTHScreenshot of LOYALTY PROGRAM EXPLAINER PAGES