Reputation.com vs. Sitejabber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reputation.com
Score 7.1 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Sitejabber
Score 8.7 out of 10
N/A
Sitejabber aims to bridge the gap between consumers and businesses by offering an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. It help businesses to grow and scale through a suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence.N/A
Pricing
Reputation.comSitejabber
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Reputation.comSitejabber
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Reputation.comSitejabber
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Reputation.comSitejabber
Small Businesses
Sprout Social
Sprout Social
Score 8.7 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Sprout Social
Sprout Social
Score 8.7 out of 10
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
Enterprises
Sprout Social
Sprout Social
Score 8.7 out of 10
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reputation.comSitejabber
Likelihood to Recommend
8.9
(8 ratings)
9.2
(4 ratings)
User Testimonials
Reputation.comSitejabber
Likelihood to Recommend
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
Read full review
Sitejabber
Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
Read full review
Pros
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
Read full review
Sitejabber
  • Gives reviews.
  • Answers questions.
  • Gives you details of the website.
Read full review
Cons
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
Read full review
Sitejabber
  • It has slow customer services.
  • Too many ads on reviews pages.
  • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
Read full review
Alternatives Considered
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
Read full review
Sitejabber
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Read full review
Return on Investment
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
Read full review
Sitejabber
  • Saves us from spending money on scam websites.
  • Helps us making a buy decision based on the reviews.
Read full review
ScreenShots