Request Metrics vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Request Metrics
Score 10.0 out of 10
N/A
Request Metrics is presented as a fast, simple, and affordable way to monitor the real user performance of a website. The vendor states they approach APM differently, rather than trying to understand everything about every part of a system, their solution focuses on understanding the performance as experienced by real users, and showing metrics that any developer can understand. Request Metrics is built for the small busy software teams that can't spend all their time and budget on software…N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
Request MetricsAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Request MetricsAlertSite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$10 monthly page viewsNo setup fee
Additional Details
More Pricing Information
Community Pulse
Request MetricsAlertSite
Top Pros
Top Cons
Features
Request MetricsAlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Request Metrics
9.0
1 Ratings
17% above category average
AlertSite
7.6
4 Ratings
0% below category average
Application monitoring10.01 Ratings8.04 Ratings
Threshold alerts8.01 Ratings8.04 Ratings
Application performance management console9.01 Ratings7.54 Ratings
Database monitoring00 Ratings6.53 Ratings
Predictive capabilities00 Ratings7.03 Ratings
Collaboration tools00 Ratings6.02 Ratings
Out-of-the box templates to monitor applications00 Ratings8.04 Ratings
Application dependency mapping and thresholding00 Ratings7.53 Ratings
Virtualization monitoring00 Ratings8.02 Ratings
Server availability and performance monitoring00 Ratings8.54 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.03 Ratings
IT Asset Discovery00 Ratings7.53 Ratings
Best Alternatives
Request MetricsAlertSite
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Request MetricsAlertSite
Likelihood to Recommend
10.0
(1 ratings)
8.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
3.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
2.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Request MetricsAlertSite
Likelihood to Recommend
TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
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SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
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Cons
TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
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SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Likelihood to Renew
TrackJS
No answers on this topic
SmartBear
Reviewing other cost saving options
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Usability
TrackJS
No answers on this topic
SmartBear
Pretty good product only issue was cost
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Support Rating
TrackJS
No answers on this topic
SmartBear
I've been unable to contact support after several attempts.
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Alternatives Considered
TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
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SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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ScreenShots

Request Metrics Screenshots

Screenshot of Website performance dashboard rolls up the performance of your users as well as the busiest and slowest URLs.Screenshot of Page performance report shows you the performance distribution and breakdown of a single normalized URL as well as web vitals.Screenshot of API endpoint performance report shows you the performance distribution and breakdown of an API call.Screenshot of Alert history report shows you when and why an alert was triggered with the history of the URL.