Request Metrics vs. WhatUsersDo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Request Metrics
Score 10.0 out of 10
N/A
Request Metrics is presented as a fast, simple, and affordable way to monitor the real user performance of a website. The vendor states they approach APM differently, rather than trying to understand everything about every part of a system, their solution focuses on understanding the performance as experienced by real users, and showing metrics that any developer can understand. Request Metrics is built for the small busy software teams that can't spend all their time and budget on software…N/A
WhatUsersDo
Score 9.6 out of 10
N/A
WhatUsersDo is a web analytics solution built around using real user testing to optimize desktop, tablet, and mobile experiences.N/A
Pricing
Request MetricsWhatUsersDo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Request MetricsWhatUsersDo
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$10 monthly page viewsNo setup fee
Additional Details
More Pricing Information
Community Pulse
Request MetricsWhatUsersDo
Top Pros
Top Cons
Features
Request MetricsWhatUsersDo
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Request Metrics
9.0
1 Ratings
15% above category average
WhatUsersDo
-
Ratings
Application monitoring10.01 Ratings00 Ratings
Threshold alerts8.01 Ratings00 Ratings
Application performance management console9.01 Ratings00 Ratings
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Request MetricsWhatUsersDo
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All AlternativesView all alternativesView all alternatives
User Ratings
Request MetricsWhatUsersDo
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Request MetricsWhatUsersDo
Likelihood to Recommend
TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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WhatUsersDo
If you want to watch a user journey through your website with commentary, this tool is the perfect one to use, even if it does take quite a few hours for responses. I think if you want to test specific functions, quickly, there are better tools for doing this. Reviewers are very honest and can be quite harsh, so you need to have an open mind to criticism, as what they say is very useful.
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Pros
TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
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WhatUsersDo
  • Very simple and easy to use interface
  • Offer recommended questions to ask, which is helpful for a first time user
  • You get much more user information than most other similar tools offer
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Cons
TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
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WhatUsersDo
  • Some reviewers can spend too little time on a test
  • Their audio box can sometimes hide features, like navigation bars
  • It would be useful to be able to specify in more detail the demographic you would like to test
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Alternatives Considered
TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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WhatUsersDo
WhatUsersDo provides more detailed and opinion based responses. It can take a few hours more than competitors because of this. I would recommend it if you want to know more about the user journey through your website. I would not recommend it if you want quick feedback about a specific feature, image or copy, as there are tools better suited to this.
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Return on Investment
TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
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WhatUsersDo
  • It has helped us to improve our website copy to see how much users understood about our service and what was memorable about it.
  • We have changed the information given on certain pages, as we realised users' opinions about our company became more positive after visiting secondary pages. So for example, we moved project examples to the homepage.
  • We realised that our website did not load properly when using an Internet Explorer browser, so made corrections to this.
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ScreenShots

Request Metrics Screenshots

Screenshot of Website performance dashboard rolls up the performance of your users as well as the busiest and slowest URLs.Screenshot of Page performance report shows you the performance distribution and breakdown of a single normalized URL as well as web vitals.Screenshot of API endpoint performance report shows you the performance distribution and breakdown of an API call.Screenshot of Alert history report shows you when and why an alert was triggered with the history of the URL.