ResellerRatings vs. Tagshop

ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).

Incentivized

As a small business owner, I don't have a large budget for marketing and advertising, so I rely heavily on social media to promote my products. Taggshop has been a game-changer in this regard.

• Manually sending out review requests.
• Easy implementation.
• Responsive support team.

Incentivized

• Collecting user generated content from instagram and tiktok
• Generates transparency and social proof for our brands
• Instantly increases engagements & conversions wrt sales
• Extremely good support from the Taggshop team

• Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
• Private/Public Replies should allow URLS to be clickable for ease-of-access.
• The "Reports" feature could be explained in more depth.

Incentivized

• One area for improvement would be if the loading time could be improved.

ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.

Incentivized

We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).

Incentivized

I have used other platforms in the past, but I think Taggshop has all the features I needed. It works without any hassle and has competitive pricing

• ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
• ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
• One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.

Incentivized

• Positive Impact on ROI it multiplies ROI 2X
• Negative Impact - Need to solve lagging issues. By resolving this issue, it would be great choice for ecomm brands.