ResellerRatings vs. Yelp for Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Yelp for Business
Score 5.9 out of 10
N/A
Yelp connects people with local businesses, with users contributing approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.N/A
Pricing
ResellerRatingsYelp for Business
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ResellerRatingsYelp for Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ResellerRatingsYelp for Business
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
ResellerRatingsYelp for Business
Small Businesses
Growave
Growave
Score 9.4 out of 10
Google Business Profile
Google Business Profile
Score 9.1 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10
Google Business Profile
Google Business Profile
Score 9.1 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ResellerRatingsYelp for Business
Likelihood to Recommend
9.0
(5 ratings)
2.0
(1 ratings)
Support Rating
9.5
(4 ratings)
-
(0 ratings)
User Testimonials
ResellerRatingsYelp for Business
Likelihood to Recommend
ResellerRatings.com
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
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Yelp
Our company was one of the top rated businesses for the services that we provide in the area. We cancelled our subscription to promote on Yelp. Yelp deleted A LOT of valid genuine reviews that were left by our customers, that dropped our rating way down in my opinion
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Pros
ResellerRatings.com
  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
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Yelp
No answers on this topic
Cons
ResellerRatings.com
  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
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Yelp
No answers on this topic
Support Rating
ResellerRatings.com
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
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Yelp
No answers on this topic
Alternatives Considered
ResellerRatings.com
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
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Yelp
One of the lowest. We have invested in other Marketing businesses.
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Return on Investment
ResellerRatings.com
  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
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Yelp
  • Reaching new customers in the area
  • Losing customers due to Yelp deleting valid 5 star reviews I believe
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