Resource Guru vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Resource Guru
Score 8.0 out of 10
N/A
Resource Guru is presented as a fast, flexible way to schedule teams and projects. It enables users to: Manage people, equipment, and meeting rooms in one place Assign work, book time off, and edit schedules in seconds Track availability in real-time and avoid unrealistic workloads Keep a team up-to-date with personal dashboards and daily schedule emails Analyze utilization rates, clients, and projects for more accurate project forecasts and…
$4.16
per month per user
Service Autopilot
Score 7.9 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
Resource GuruService Autopilot
Editions & Modules
Grasshopper Plan
$4.16
per user, per month
Blackbelt Plan
$6.65
per user, per month
Master Plan
$10
per user, per month
No answers on this topic
Offerings
Pricing Offerings
Resource GuruService Autopilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Resource GuruService Autopilot
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Resource GuruService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
Resource Guru
8.8
3 Ratings
14% above category average
Service Autopilot
8.0
1 Ratings
5% above category average
Resource Management8.93 Ratings8.01 Ratings
Scheduling8.63 Ratings8.01 Ratings
Team Collaboration9.02 Ratings8.01 Ratings
Task Management00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Document Management00 Ratings8.01 Ratings
Email integration00 Ratings8.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Resource Guru
8.0
2 Ratings
6% above category average
Service Autopilot
-
Ratings
Project & financial reporting8.02 Ratings00 Ratings
Best Alternatives
Resource GuruService Autopilot
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Resource GuruService Autopilot
Likelihood to Recommend
8.0
(3 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Resource GuruService Autopilot
Likelihood to Recommend
Resource Guru
It is very well suited when different branches of the company reside in different countries or time zones. It allows the project manager to efficiently keep track of the progress of their team members. It reduces the need for intensive calls where the manager asks for an extensive check in and update from each individual person. It also allows the project manager to update tasks and timelines as needed.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
Resource Guru
  • We can color by client, project, booker for clear picture.
  • There are filters to select particular resources for need of our event.
  • We can easily see booked and free time.
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BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
Resource Guru
  • lacks real-time logging button
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
Resource Guru
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
Resource Guru
Resource Guru is the only product of it's kind that I have used regularly. Slack is comparable in allowing communication between teams, but doesn't have nearly the functionality of Resource Guru. Resource Guru is the only product that I am aware of that manages tasks and deadlines between various team members, and can be accessed by all members.
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BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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Return on Investment
Resource Guru
  • It's easy to assign work to the resources.
  • Resources can be filtered with various criteria as per the project needs.
  • We get clear picture of assigned tasks and hence project progress.
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BACKTELL, INC
No answers on this topic
ScreenShots

Resource Guru Screenshots

Screenshot of Simple, drag-and-drop schedulingScreenshot of Focus in on specific groups of resourcesScreenshot of Helps with utilization and capacity managementScreenshot of Manages sick days, holidays, and any other types of time off.Screenshot of A single resource poolScreenshot of Repeats weekly, fortnightly, monthly and yearly